Service manager

5 days ago

West Gosford, New South Wales, Australia All Passive Services Full time $60,000 - $90,000 per year

Job Opportunity: Office allrounder

Commencement: October 2025

We are seeking a motivated and detail-oriented individual to join our small, rapidly growing team. As an integral member of our business, you will play a key role in supporting the smooth day-to-day operations and ensuring high-quality service for our customers.

Key Responsibilities:
  • Follow up on quotes and manage job progress through to completion
  • Maintain strong communication and rapport with both customers and team members
  • Provide exceptional customer service with a professional and friendly approach
  • Work autonomously, demonstrating initiative and attention to detail
  • Contribute to a positive and collaborative team environment
About You:
  • Customer-focused with excellent interpersonal and communication skills
  • Organised, proactive, and able to manage time and tasks effectively
  • Confident working independently while being a reliable team player
  • Eager to be part of a dynamic, supportive, and enjoyable workplace

This is an exciting opportunity to be part of a business that values its people and is focused on growth. If you're enthusiastic, dependable, and ready for your next challenge, we'd love to hear from you.

Qualifications & experience

At least two years admin experience

Computer literacy, with proficiency in Microsoft Office (Word/Excel)

Tasks & responsibilities

Ability to communicate with builders and staff on site

Answering phones

Accurate data entry

Payroll run

Attention to detail and problem-solving skills.

Stock ordering.

keeping job files up to date

Outstanding verbal and written communication skills

Ability to work independently

Managing incoming and outgoing mail

Creating reports

Follow up overdue payments

Follow up staff to complete tasks.

Hours of employment are Monday to Friday.

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