Food and Beverage Supervisor

3 days ago

New Farm, Queensland, Australia Salter Brothers Hospitality Full time

The Role

Spicers Balfour Hotel have an exciting new opportunity for a Food & Beverage Supervisor to join our passionate team at Balfour Kitchen & Bar in inner-city New Farm, Brisbane. As our Food & Beverage Supervisor, you will be responsible for bringing our core values of Caring, Elevated, Progressive and Curious to life for both our team and our guests.

About The Balfour Kitchen & Bar

Located in a beautiful Queenslander home in the fashionable Brisbane suburb of New Farm, Spicers Balfour Hotel holds a comfort and level of service that sets it apart from other hotels. Shaded courtyards, gorgeous art deco suites, an award-winning restaurant, a rooftop bar and friendly, personal service add to the feeling of relaxed luxury.

Set within the property is the award-winning Balfour Kitchen & Bar, our kitchen champions sustainable seafood, ethically sourced meats, and hero vegetables, all sourced from a carefully hand-picked team of small-scale, quality food suppliers in New Farm. The menu balances familiar comfort with contemporary flair, creating flavourful dishes that are both approachable and sophisticated. From signature brunch specials to share plates such as saku tuna with watermelon and lime or wild kangaroo salami with house pickles, each dish reflects a story of craft and quality.

The Role and Key Duties

  • Curate an unforgettable and personalised service experience for our guests from start to finish;
  • Lead a close-knit team, supervise and coordinating service, and coach your team to uphold Spicers service and quality standards;
  • Confidently manage staff shifts ensuring adequate coverage during peak times in the absence of the Restaurant Manager;
  • Describe dishes from the tasting menu to guests;
  • Forge relationships with guests and locals to promote clientele loyalty & retention;
  • Maximize and identify opportunities to sell products & experiences that suit the needs of our guests;
  • Process payments accurately and efficiently. Handle cash, credit card transactions, and room charges according to hotel policies;
  • Ensure the restaurant is presented to a high standard at all times, oversee the setup and breakdown of dining areas, assist with the setup and service of special events, banquets, and private functions as needed;
  • Ensure compliance with the provisions of the Workplace Health and Safety Act and Regulations at all times.

Criteria Required to be Considered

  • Prior experience in fine dining, hatted or high-end restaurant environment;
  • Prior leadership experience leading a team to success;
  • RSA certificate (essential);
  • A genuine love for great food & wine (WSET 2/wine knowledge advantageous);
  • A talent for customer service with a vibrant and outgoing nature;
  • Ability and willingness to commence work on a rotating roster including weekends and public holidays;
  • Reliable transport to get to and from the retreat.

Salter Brothers Hospitality Benefits

  • Huge range of discounts across our entire portfolio of luxury hotels and retreats including accommodation, F&B and Spa discounts;
  • Friends and family discounts;
  • Access to Employee Assistance Program (EAP);
  • Caring and progressive culture where all team members are celebrated & recognised regularly;
  • Opportunities for career development and mobility across our 20+ Australian properties (and growing).

To apply online, please click on the apply button or send your resume through directly to our Talent Coordinator Bonnie Williams

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