Food and Beverage Attendant

7 days ago

New Town, Australia Maylands Lodge Hotel Full time

**Job Title**: Food and Beverage Attendant
**Location**: Maylands Lodge, Hobart, Tasmania
**Employment Type**: Casual

**About Maylands Lodge**

Maylands Lodge is a luxury boutique hotel offering a unique and refined guest experience, combining heritage charm with modern amenities. Our team is dedicated to delivering exceptional service, ensuring every guest enjoys a memorable stay. We are currently looking for a friendly and professional Food and Beverage Attendant to join our team and help maintain our high standards of service.

**Position Overview**

As a Food and Beverage Attendant at Maylands Lodge, you will be responsible for providing high-quality service to guests in our dining areas, ensuring an exceptional experience from start to finish. You will work closely with the kitchen and front-of-house teams to maintain a welcoming and efficient environment. Your role will include taking orders, serving food and beverages, and ensuring all guest needs are met with professionalism and warmth.

**Key Responsibilities**
- Greet and seat guests in a friendly and professional manner.
- Take accurate food and beverage orders and relay them to the kitchen and bar staff.
- Serve food and drinks promptly, ensuring high standards of presentation.
- Provide knowledgeable advice on menu items, including wine and beverage pairings.
- Ensure dining areas are clean, well-presented, and prepared for service.
- Assist with the setup and breakdown of events and functions when required.
- Process payments and handle cash/credit transactions efficiently.
- Follow all food safety and hygiene standards to maintain a clean and safe working environment.
- Address guest inquiries and requests with courtesy, ensuring their satisfaction.
- Collaborate with kitchen and other staff to ensure smooth and efficient service.
- Maintain a thorough knowledge of Maylands Lodge’s offerings, including special events and promotions.

**Qualifications & Skills Required**
- Previous experience in a similar food and beverage or hospitality role is preferred.
- Excellent communication and customer service skills.
- Ability to work efficiently in a fast-paced environment.
- Strong attention to detail and a commitment to delivering high-quality service.
- Knowledge of food safety regulations and hygiene practices.
- Ability to work as part of a team and independently as required.
- Flexibility to work on a rotating roster, including weekends and public holidays.
- RSA (Responsible Service of Alcohol) certificate preferred or willingness to obtain.

**Personal Attributes**
- Positive and proactive attitude.
- Passionate about delivering exceptional guest experiences.
- Well-groomed and presentable at all times.
- Punctual and reliable.

**Benefits**
- Competitive hourly rate.
- Opportunity to work in a luxury boutique environment.
- Staff discounts and benefits.
- A supportive and inclusive work culture.
- Career growth and training opportunities.

**How to Apply**

**Maylands Lodge is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**

**Job Type**: Casual

Pay: $31.00 - $45.00 per hour

Expected hours: 10 - 24 per week

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Shift work

Supplementary Pay:

- Overtime pay
- Tips

Application Question(s):

- Do you have a RSA?

Work Authorisation:

- Australia (required)

Work Location: In person

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