Service Delivery Coordinator

1 week ago

Sydney, New South Wales, Australia Nationwide Group Full time $60,000 - $180,000 per year

At Nationwide Group, we're proud to play a key role in keeping Australia moving. As leaders in towing, transport, and roadside services, we're trusted by customers nationwide to deliver safe, reliable, and efficient solutions.

A Service Delivery Coordinator plays an important part in keeping our fleet running safely and efficiently. You will be responsible for vehicle compliance, equipment coordination, and day-to-day support for our operators across NSW and beyond.

If you thrive in a fast-paced environment, enjoy variety, and love the challenge of balancing customer service, compliance, and operational efficiency, we would love to hear from you

What You'll Do

  • Oversee all aspects of vehicle compliance - registrations, servicing, inspections, and licensing
  • Support tow truck operators to remain compliant with policies, permits, and performance standards
  • Coordinate minor truck repairs, manage after-hours breakdowns, and maintain strong supplier and repairer relationships
  • Manage truck stock, equipment, and test & tag schedules
  • Collaborate with the operations team to ensure resources are in place to meet KPIs, contracts, and customer demand
  • Assist with incident investigations, complaints, and resolution processes
  • Keep fleet facilities safe, functional, and well-maintained
  • Generate reports, process invoices, and maintain accurate fleet administration

About You

To succeed in this role, you will bring a mix of organisation, problem-solving, and people skills. Our ideal fit will:

  • Be highly organised and detail-focused, supporting day to day admin while keeping an eye on compliance
  • Stay calm under pressure and think quickly when unexpected issues arise
  • Communicate confidently, whether it's with operators, mechanics, or managers
  • Take a hands-on approach when it comes to vehicle or stock management
  • Have a customer-first mindset, balancing service quality, cost, and efficiency
  • Be adaptable and enjoy the variety of no two days being the same
  • Comfortable using a range of computer systems and applications
  • Bring experience in fleet, transport, logistics, or a similar operational role (desirable)

Why Join Us?

At Nationwide Group, you'll be part of a national business with a strong reputation. Here's what you can look forward to:

  • A chance to make a genuine impact in how we deliver service to our customers and partners

  • A role that's diverse, fast-moving, and rewarding

  • A supportive, hardworking, and fun team environment
  • Opportunities to build your skills in operations, compliance, and service delivery
  • Generous discounts and employee benefits (discounted insurances, accommodation, and more)

How to apply

To APPLY, please submit your resume and cover letter (.docx or .pdf formats accepted only).

Successful candidates will be required to undergo a police check.

No recruitment agencies please.

Please note only shortlisted candidates will be contacted.

We welcome and encourage applicants from all backgrounds, identities, and experiences to apply. We are committed to fostering a diverse, inclusive, and equitable environment where everyone's unique perspectives are valued.

  • Portfolio Delivery Coordinator

    7 days ago

    Sydney, New South Wales, Australia Delivery Centric Full time $80,000 - $120,000 per year

    ROLE: Portfolio Delivery Coordinator LOCATION: SydneyAs a Portfolio Delivery Coordinator you will:Provide dedicated coordination support across the Customer Platforms portfolio delivery teams, assisting in the planning, tracking, and delivery of multiple projectsTrack project status and provide updates to relevant stakeholders on progress, risks, and any...

  • Service Delivery Coordinator

    1 week ago

    Sydney, New South Wales, Australia Nationwide Group Full time $60,000 - $80,000 per year

    At Nationwide Group, we're proud to play a key role in keeping Australia moving. As leaders in towing, transport, and roadside services, we're trusted by customers nationwide to deliver safe, reliable, and efficient solutions.A Service Delivery Coordinator plays an important part in keeping our fleet running safely and efficiently. You will be responsible...

  • cyber security service delivery coordinator

    1 week ago

    Sydney, New South Wales, Australia Sekuro Full time

    Position OverviewLooking for a Cyber Security Service Delivery Coordinator to play a vital role in supporting the seamless delivery of cyber security services to our clients. This position acts as a key liaison between clients, technical teams, and service delivery management, ensuring that all service activities are coordinated effectively and client...

  • Delivery Officer

    7 days ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $113,574 - $125,720 per year

    Employment Type: Temporary full-time opportunity until August Grade: DCS Clerk Grade 7/8 Salary Range: 113,574 - $125,720 p.a. base salary dependent on experience, plus 12% superannuation Location: Flexible/hybrid working arrangements available across NSW, with some travel to Sydney metro locations required from time to time (negotiable) The opportunity ...

  • ICT Service Delivery Coordinator

    1 week ago

    Sydney, New South Wales, Australia NSW Government Full time $113,574 per year

    Temporary Full Time, 35 hours per week (up to June 2026)Location: Willing to consider candidates across all NSW locations. Preference will be given to candidates based regionally, with a focus on Queanbeyan, Armidale, Dubbo and Coffs HarbourClerk Grade 7/8 – Salary starting from $113,574 + super and leave loadingDiversity, equity and inclusion are central...

  • Portfolio Delivery Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia GSB Full time $60,000 - $100,000 per year

    Portfolio Delivery Coordinator Great Southern Bank is seeking a Portfolio Delivery Coordinator to join the Enterprise Delivery team. In this role you will ensure timely and cost-efficient implementation and delivery of projects which comply with quality processes and procedures of the organisation. The Portfolio Delivery Coordinator will support the...

  • Pre-Works Coordinator

    7 days ago

    Sydney, New South Wales, Australia Service Stream Full time $80,000 - $120,000 per year

    Primary LocationNSW - Eastern Creek Job Description SummaryService Stream's M7 team are looking for a Pre-Works Coordinator to join the team About the RoleOur mission is to deliver safer and more reliable journeys for M7 Westlink users, keep communities better connected, and create a more sustainable road network, and we need great people to help...

  • Portfolio Delivery Coordinator

    7 days ago

    Sydney, New South Wales, Australia Great Southern Bank Full time $80,000 - $120,000 per year

    Great Southern Bank is seeking a Portfolio Delivery Coordinator to join the Enterprise Delivery team. In this role you will ensure timely and cost-efficient implementation and delivery of projects which comply with quality processes and procedures of the organisation. The Portfolio Delivery Coordinator will support the Portfolio Directors, Program Manager...

  • Service Delivery

    1 week ago

    Sydney, New South Wales, Australia Alfa Laval Full time $90,000 - $120,000 per year

    About Us:At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.As a member of our team, you thrive in a...

  • Delivery Coordinator

    1 week ago

    Sydney, New South Wales, Australia Eagers Automotive Full time $60,000 - $80,000 per year

    At Eagers Automotive we are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.We're on the lookout for someone who is passionate about customer service. As our Delivery Coordinator, you'll be our first point of contact for all customer inquiries.Having Registration experience is an advantage, but it's more...