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Account Manager

2 weeks ago

Surry Hills, New South Wales, Australia Wellcom Worldwide Full time $104,000 - $130,878 per year

Position:
Account Manager

About The Business
Wellcom is a global creative production agency. We are a collective of content, production, and technology experts, working across Australasia, Asia, Europe, and the United States. We provide creative solutions across mediums including digital, print, photography, and video. Our client list spans global brands, local businesses, and creative agencies. We champion efficiency while pushing for the best result, working harder and smarter to streamline the advertising process. With an ethos rooted in reliability and flexibility, we help our clients create meaningful connections with their customers.

About The Role
We are on the hunt for a passionate, energetic Account Manager who thrives on building, nurturing, and expanding our client relationships. You'll dive deep into our clients' worlds, understanding their goals inside out and showing them exactly how Wellcom's solutions can make a real impact.

As the go-to person for your accounts, you'll juggle multiple stakeholders, and keep communication flowing. You won't just respond to client requests, you'll spot opportunities, spark ideas, and help take projects to the next level.

Working hand in hand with our talented teams, you'll deliver bold, engaging campaigns and content that don't just meet expectations, they exceed them. If you love variety, creativity, and making clients feel like they're in the best hands possible, we would love to hear from you

You'll be responsible for
Reporting to the Group Account Director, some (but not all) of the role's responsibilities include:

  • Primary contact for assigned groups and clients.
  • Identify additional scope and opportunities across current and new projects.
  • Thorough knowledge of clients' business, processes, and challenges.
  • Thorough knowledge of Wellcom's service offering.
  • Contribute to the development and execution of plans - strategic, marketing, new business, leveraging off insights acquired through supplied and sourced research.

Experience, Skills, And Expertise
We are looking for someone who:

  • 3-5 years experience in an account service or sales role within the advertising, creative, marketing or printing industry.
  • Creative agency experience is desirable.
  • Proven track record of meeting or exceeding client expectations.
  • Highly organised, detailed oriented.
  • Strong financial understanding including; quoting and scoping, process, deliverables, and budgets.
  • The ability to work beyond standard working hours or be available for client communication, when needed is a requirement for this role.
  • Experience in managing and delivering digital and printed content; brochures, OOH, social assets, email, web etc.
  • Experience working on Asana, ClickUp or similar project management tools is desirable.

If you were here in the last month you may have:

  • Joined us for FriYay Burger Station in Courtyard. A sprinkle for a dear colleague, or amazing weekly team presentations inspiring and showcasing work.
  • Attended a creative brainstorm to shape a national brand campaign and partnered with designers, producers, and copywriters to deliver multi-channel content for a major retail client
  • Collaborated with your team during a lively office lunch in our sun-filled space.
  • Discovered new favourite spots for coffee and lunch in Darlinghurst with your colleagues.

What we do at Wellcom to support the wellbeing of our people:

  • Professional development opportunities to support career growth including lunch and learns, workshops, and hands-on development.
  • Employee Assistance Program for general wellbeing check-ins, or working through challenging circumstances.
  • Access to our online wellness platform and app designed to support physical, mental, and financial wellbeing needs.
  • Recognition and awards programs to celebrate our people and acknowledge their achievements and success.
  • Our new office in Darlinghurst was designed with our wellbeing in mind, with lots of natural light, internal gardens, and spaces for collaboration.

Ready to apply?
To submit your interest in this role, click on the Apply button and complete all of the application questions. Please note that at this time, we cannot support candidates requiring visa sponsorship or relocation.

We warmly welcome applications from First Nations People. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sexual orientation or expression, national origin & disability. We are committed to providing accommodations for individuals with disabilities to ensure their full participation in the application, recruitment process, and the workplace. If you need assistance or accommodations of any kind, please indicate this in your application. We would love to hear from you