Senior Account Manager

15 hours ago

Surry Hills, New South Wales, Australia COWAN Full time $90,000 - $120,000 per year

Department:
 Client Services / Account Management

Reports to:
 Managing Director, Australia

About Cowan

Cowan is a strategic design agency built on shopper insight, solving brand challenges and designing for growth. Founded by Mark Cowan in 1987 after a decade at Woolworths — both in-store and as a buyer — his shopper-led perspective shaped our approach: strategic design built on shopper insight.

For over 35 years, we've partnered with some of the world's most iconic and ambitious FMCG brands, helping them win at the moment of choice: the point when shoppers decide what goes in their baskets. From brand identity and packaging systems to brand worlds and experiences, our work combines clarity, creativity, and commercial impact.

Independent and globally connected, we operate as one team across Sydney, Melbourne, Singapore, London, and Ho Chi Minh City — delivering results that last through passion and close collaboration.

We design with purpose – to win attention, shape decisions, and deliver measurable results at the moment of choice.

The Role

We're looking for a 
Senior Account Manager
 to join our Sydney team.

As a key member of our high-performing Sydney team, you'll drive growth while managing projects end-to-end with confidence and clarity. You'll combine excellent client service and project management skills with a strategic mindset that ensures Cowan delivers creativity with commercial impact.

What You'll Do

  • Build and strengthen client relationships, managing projects day-to-day
  • Lead end-to-end project delivery — budgets, timelines, and outcomes
  • Write clear, strategically grounded briefs and proposals
  • Collaborate across our global network to harness best-in-class insights
  • Contribute to new business growth by identifying opportunities within existing accounts and pursuing new client contacts
  • Ensure all work reflects Cowan's positioning: solving brand problems and designing for growth

What You'll Bring

  • 4–6 years' account management experience in branding or design
  • Experience in packaging design
  • Solid commercial skills to support profitable project delivery
  • Strong project management and client service expertise
  • A collaborative mindset — curious, proactive, and positive

What Success Looks Like

  • Clients see you as a trusted partner, not just a project manager
  • Projects are delivered strategically, on time, and on budget
  • Shopper insight and commercial impact are embedded in every solution
  • You help strengthen and align the team through collaboration and clear communication
  • You contribute actively to business growth through new and existing clients

Why Join Cowan?

You'll join a globally connected, tight-knit team that believes in the power of purposeful creativity. We support each other's growth, push for bold ideas, and work with brands that truly matter.

Our Sydney studio is based in 
Surry Hills
, and we typically work 
4 days a week from the office
 to support collaboration and team spirit.

Apply now or message us directly for a confidential chat.

Let's shape what's next — together.

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