Account Executive

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you'll find like-minded people driving change at Howden.

At Howden, Corporate & Commercial, commercial insurance isn't just what we do – it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client's assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.

We are currently searching for an Account Executive who is passionate about delivering outstanding service, building positive relationships with clients, and possesses an inherent curiosity for the world of business.  The role is perfect if you are excellent at transforming relationships and are driven to enable growth through creative solutions.

Please note this is a full-time, permanent opportunity. You will be based from our Norwich office.  The role has a travel remit to meet clients on a regular basis. 

Responsibilities

• Provide relevant management information as the need arises for effective decision-making.

• Supervise and forecast renewal and new business activity to aid in effective planning and prioritisation.

• Conduct research and collect feedback from the market to progress the development of new products and wordings.

• Seek opportunities to grow the book of business and expand our market presence.

• Review client documentation to ensure accuracy and comprehensiveness to support the quoting process.

• Collate and communicate clients' needs to ensure appropriate marketing of the risk.

• Prepare and check market presentations to showcase our offerings.

• Liaise with and advise clients, investigating and resolving queries to ensure outstanding customer satisfaction.

• Respond to market and third-party queries as appropriate to maintain strong relationships.

• Produce high-quality market documentation with appropriate authorisations.

• Maintain up-to-date records on the company systems to ensure data integrity and accessibility.

Requirements

• Customer focused approach with a dedication to delivering exceptional service.

• Experienced in working with commercial clients.

• Ability to develop new business and create strong network of contacts.

• Highly numerate and literate with strong attention to detail.

• Strong and effective communication skills to establish a connection with clients and all relevant parties.

• Ability to work independently, demonstrating initiative and problem-solving skills.

• Flexibility to achieve targets with excellent time management skills.

• Strong decision-making and analytical skills to drive effective business outcomes.

• Excellent ability to learn and adapt in a fast-paced environment.

• Calm and resilient under pressure, maintaining a positive mentality.

• Proactive and adaptable to change, embracing new opportunities for growth.

• Someone who collaborates and is skilled at fostering long-term professional connections.

Qualifications

• Maths and English GCSE (or equivalent).

• A levels or equivalent (desirable).

• Dip CII (desirable).

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we're looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application – if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.