Technical Support Specialist

It's not just about your career or job title… It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

What are we offering you?

• Training - commensurate with experience
• Rewards & Recognition Program
• Discounted health insurance with Medibank
• Novated Leasing options
• Lifestyle discounts with Woolworths, Coles, Avis, JB Hifi and 500+ other retailers
• Access to our Employee Assistance Program

How will you make a difference?

The Technical Support Specialist is responsible for the inspection, diagnosis, repair, and remanufacture of electronic components and systems used in GE control groups for haul trucks. This role plays a critical part in ensuring the reliability and performance of remanufactured equipment, contributing to operational efficiency and customer satisfaction.

What will your typical day look like?

• Diagnose and repair electrical / electronic components including IGBTs, contactors, exciters, rectifiers, and other control system modules.
• Perform detailed fault-finding and testing on GE/Wabtec control group systems.
• Conduct remanufacturing processes in accordance with OEM specifications and internal quality standards.
• Use schematics, wiring diagrams, and technical manuals to guide repair and testing procedures.
• Operate test benches and diagnostic tools to verify component functionality.
• Maintain accurate records of repairs, parts usage, and test results.
• Collaborate with engineering and quality teams to improve repair processes and component reliability.
• Adhere to safety, environmental, and quality standards in all work practices.

What do we want to know about you?

• Degree or Trade qualification as an Electrician or Electronics Technician.
• Proven experience in electronic repair, preferably in heavy equipment or mining applications.
• Familiarity with GE / Wabtec control systems and power electronics (IGBTs, rectifiers, etc.).
• Ability to read and interpret electrical schematics and technical documentation.
• Strong fault-finding to component level on PCBs.
• SMD soldering skills.
• Experience in a remanufacturing or workshop environment is highly desirable.
• Attention to detail and commitment to quality.
• Problem-solving and analytical thinking.
• Strong communication and teamwork skills.
• Ability to work independently and manage time effectively.

We are a 2025 Circle Back Initiative Employer, we commit to respond to every applicant

Who are we?

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more

Our Commitment to Embrace Diversity:

Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.

To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.

We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.