Customer Service Officer/Technical
20 hours ago
Who are we?
Swagelok is a global leader in fluid system solutions, offering high-performance products, assemblies, and services across a wide range of industries — including oil & gas, chemical processing, power, clean energy, medical and manufacturing.
We pride ourselves on delivering engineered solutions with exceptional reliability, backed by our local technical expertise and global capabilities.
The Opportunity
We're looking for a technically minded professional to join our Perth based team in our customer service team.
Reporting to the Customer Service Manager, you will:
• Prepare accurate quotations and process customer orders involving technical components (valves, fittings, regulators, etc.)
• Provide first-line technical support and product selection guidance to customers
• Record detailed communication notes using SAP and Zendesk
• Manage enquiries and resolve first level technical customer issues with a focus on problem-solving
• Develop strong technical relationships with customers across Australia and New Zealand
• Collaborate with our Sales. Engineering and Field Service teams as part of a cross functional technical support structure
What's in It for You?
• Competitive salary + bonus incentives
• Clothing allowance
• Onsite parking
• Full product and systems training (with a $1500 bonus on completion)
• Career development pathways
• Join a high-performing team that values technical capability and teamwork
What Are We Looking For?
• Mechanical aptitude or technical background in any industry
• Prior experience in internal sales/customer service
• Strong technical problem-solving skills
• High attention to detail in data entry and documentation
• Familiarity with SAP or other ERP systems is a plus
• Strong communication skills and a team-based approach
Requirements
• Must have working rights in Australia and currently residing in Australia.
• Only shortlisted candidates will be contacted. Thank you for your understanding.
If this sounds like you, Click Apply Now
-
Customer Service Officer
4 days ago
Canning Vale, Western Australia Bendigo Bank Full time $60,000 - $90,000 per yearIt starts here. With Bendigo Bank… and you.We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as a Customer Service Officer puts you in the driver's seat of our service delivery, giving you the autonomy to do what...
-
Customer Service Officer
2 weeks ago
Canning Vale, Western Australia BLU by Adcorp Full time $60,000 - $80,000 per yearOur client is Australia's leading supplier of Liquid Petroleum Gas (LPG) for residential, commercial, and light industry customers in Australia and New Zealand, being the leading provider and has developed safe, sustainable, and innovative energy solutions for more than 350,000 homes and businesses across a variety of applications and industry...
-
Customer Service Officer
20 hours ago
Canning Vale, Western Australia Plasdene Glass-Pak Full time $60,000 - $90,000 per yearMonday - Friday (8:30am - 4:30pm)Close knit team with a fun, supportive and collaborative cultureHighly successful and growing business offering stabilityNot a call centre - No cold callingExcellent role to expand career potential for seasoned professionals seeking their next challengeAlso prepared to mentor those with limited work experiencePartner With Us...
-
Customer Service Support
14 hours ago
Canning Vale, Western Australia Lite n' Easy Full time $60,000 - $90,000 per yearIntroduction:At Lite n' Easy, we're more than just meals - we're about helping Australians live healthier, happier lives. Whether it's supporting weight loss goals or maintaining a balanced lifestyle, we make healthy eating simple and enjoyable. Our team is driven by purpose and pride, crafting meals that are both nutritious and full of flavour.Are you...
-
Customer Service Representative
1 week ago
Canning Vale, Western Australia ACO Pty Ltd Full time $60,000 - $80,000 per yearACO, a global leader with strong foundations has a global presence in over 40 countries on four continents. We are market leaders in the area of surface water management, utility cablepit enclosures and building drainage products.We are seeking a highly motivated and proactive Customer Service Representative to join our WA Sales team based at Canning Vale,...
-
pool service technician
18 hours ago
Canning Vale, Western Australia Southside Pool Service Full time $60,000 - $80,000 per yearWe are looking for a full time service technician to join our team at one of Perth's best and busiest pool shop groups.The role is varied and will include on site and in-store work in a busy but fun environment.You need to have excellent sales and customer service skills and be able to work in a team environment and also unsupervised onsite.The ideal...
-
Client Services Officer
1 week ago
Canning Vale, Western Australia Lifecare Australia Full time $45,000 - $65,000 per yearAbout The RoleLifecare is seeking a Client Services Officer to join our dedicated Homecare team and positively contribute to the exceptional care of our patients. This is a full-time role working to support our Allied Health team in Canning Vale.In this role you will provide responsive and efficient clerical services to our team members, stakeholders and the...
-
Client Services Officer
20 hours ago
Canning Vale, Western Australia Lifecare Australia Full time $50,000 - $70,000 per yearAbout The RoleLifecare is seeking a Client Services Officer to join our dedicated Homecare team and positively contribute to the exceptional care of our patients. This is a part-time role working to support our Allied Health team in Canning Vale.In this role you will provide responsive and efficient clerical services to our team members, stakeholders and the...
-
Technical Support Specialist
20 hours ago
Canning Vale, Western Australia Wabtec Full time $80,000 - $120,000 per yearIt's not just about your career or job title… It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow,...
-
Technical Support Specialist
20 hours ago
Canning Vale, Western Australia Wabtec Corporation Full time $80,000 - $120,000 per yearIt's not just about your career or job title… It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow,...