production & warehouse coordinator

To coordinate production and logistics operations.

Core objectives include:

1. Warehouse Operations Management

• Oversee daily receiving, storage, picking, packing, and shipping of goods.

• Maintain accurate inventory levels using inventory management systems.

• Ensure efficient space utilization and layout planning.

• Monitor incoming stock for accuracy and quality.

• Implement and maintain safety and cleanliness standards.

• Coordinate inbound and outbound freight logistics.

1. Production & Printing Oversight

• Manage in-house printing (vinyl heat press, DTF/DTG, Supacolour transfers etc.).

• Schedule and prioritize production jobs to meet order deadlines.

• Ensure correct setup of machines and oversee maintenance schedules.

• Monitor production quality, output, and consistency.

• Troubleshoot production issues quickly to minimize downtime.

• Keep inventory levels of supplies and submit items for purchase as needed.

3. Team Management

• Lead, train, and supervise warehouse staff.

• Develop SOPs for efficiency and consistency across teams.

• Create shift schedules and manage workloads.

• Motivate staff, enforce discipline, and encourage a positive team culture.

1. Process Improvement, Quality Control & Compliance

• Identify inefficiencies in workflows and implement improvements.

• Work closely with sales team to align timelines and manage expectations.

• Ensure products meet brand standards and client requirements.

• Enforce occupational health and safety, and industry-specific compliance policies.

The above list is not exhaustive and the role may change to meet the overall objectives of the company.

Required qualities

· Professional approach.

· Ability to work under pressure.

· Excellent attention to detail.

· Analytical skills

· Strong sense of creativity

· Must have a positive attitude, have a great work ethic and be a team player.

· Organized and capable of excelling in a fast-paced work environment

Desired competencies

· Initiative.

· Business awareness.

· Tenacity.

· Strategic thinking.

· Positive approach to change.

· Outstanding communication skills.

· Strong decision-making skills

Qualifications

· Nil; all training provided.

Experience

· Proven experience in a team leader role with the ability to communicate with several parties and coordinate multiple deadlines.

· Experience in the apparel industry highly desirable.

Knowledge

· Knowledge of production management is desired but not essential .

· Understanding of quality standards and health and safety regulations.

· Knowledge of performance evaluation and budgeting concepts

Skills & competencies

· Customer service focused: committed to providing exceptional customer service across all channels – written, phone and face to face.

· Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience.

· Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally.

· Commerciality: ability to apply knowledge in a practical, commercial manner.

· Teamwork: willingness to assist and support others as required and get on with team members.

· Time management/organisation: accomplish objectives effectively within time frame given, and carry out administrative duties within portfolio in an efficient and timely manner.

Personal attributes

· Professional approach (essential).

· Confident manner (essential).

· Positive approach to change (essential).

This job description serves to illustrate the scope and responsibilities of the post and is not intended to be an exhaustive list of duties. You will be expected to perform other job related tasks requested by management and as necessitated by the development of this role and the development of the business.