Clinic Administrator – Inner You Development

4 days ago

Brisbane, Queensland, Australia 381d4318-29f0-4252-8f8e-cc3fa923d8e2 Full time $60,000 - $80,000 per year

Clinic Administrator – Inner You Development (Upper Mount Gravatt Clinic)

Upper Mount Gravatt, Brisbane

Full-Time Position

Competitive Salary (aligned with experience and industry standards)

Clinic Opening: January–March 2026

About Inner You Development

Inner You Development Pty Ltd is a
trauma-informed, neuro-affirming, client-centred
mental health and allied health practice providing therapeutic services to children, adolescents, adults, couples, and families.

As we expand into our
brand-new, custom-designed clinic
in Upper Mount Gravatt, we are seeking a
Clinic Administrator
to support the daily operations of a warm, modern, multidisciplinary practice.

Our new clinic features:

  • Four fully furnished consulting rooms
  • A group/classroom space
  • A conference & supervision room
  • A welcoming reception area
  • Undercover parking
  • Excellent access to public transport and major roads

Position Summary

We are seeking an organised, compassionate, and proactive
Clinic Administrator
who will be the welcoming face of our practice and a key support person for both clients and clinicians.

This role is ideal for someone with strong customer service skills, excellent organisation, and a genuine interest in supporting mental health and allied health environments.

Key Responsibilities
Client & Reception Support

  • Provide warm, trauma-informed reception and front-of-house service
  • Manage phone, email, and in-person client enquiries
  • Coordinate bookings, waitlists, cancellations, and reminders
  • Maintain a welcoming, calm reception and waiting area

Administration & Clinic Operations

  • Manage client intake forms, consent, and documentation
  • Process payments, invoices, MBS claims, NDIS billing & third-party invoicing
  • Maintain accurate client records and daily reporting
  • Support the scheduling and onboarding of clinicians
  • Assist with maintaining policies, registers, files, and workflows

Clinician & Practice Support

  • Assist clinicians with administrative tasks
  • Liaise with GPs, NDIS providers, referrers, and external stakeholders
  • Help coordinate group programs, workshops, and events
  • Maintain confidentiality and ensure ethical record-keeping

Practice Growth & Team Culture

  • Assist with social media scheduling, marketing tasks & clinic communication
  • Help organise team events, supervision sessions, and wellbeing activities
  • Contribute to a supportive, professional, and connected team environment

Skills & Experience Essential

  • Experience in allied health, medical, NDIS, or administrative roles
  • Warm, professional communication style
  • Strong organisational and multitasking abilities
  • Confidence using practice management software (Halaxy, Cliniko, etc.)
  • Ability to maintain boundaries and confidentiality
  • Trauma-informed and neuro-affirming communication style
  • Intermediate–advanced computer literacy

Desirable

  • Familiarity with MBS billing, NDIS claims, and EAP processes
  • Experience in mental health, psychology, counselling, or disability services
  • Interest in long-term growth within a developing clinic

What We Offer
A Supportive Workplace

  • Brand-new, modern, purpose-built clinic
  • Clear systems, templates, and processes
  • Full training and onboarding
  • Collaborative and trauma-informed team culture

Workplace Wellbeing

  • Quarterly wellbeing activities
  • Support with supervision-based learning
  • A respectful, growth-oriented environment

Apply or Express Interest

We'd love to hear from you if you want to be part of a growing, meaningful, community-focused clinic.

Email your CV and cover letter to:


Please include your resume, relevant experience, and availability.

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