Medical Administration Officer

6 hours ago

Box Hill North, Victoria, Australia Newlife IVF Full time $60,000 - $90,000 per year

An exciting and rewarding opportunity is now available for an enthusiastic Medical Administration Officer with a passion for women's health and fertility services at Newlife IVF.

Full-time role available

About Us

With a strong ethical conscience and commitment to our patients, Newlife IVF is a thriving and innovative company that values skills and talents.  We foster a forward thinking and creative environment where ideas are valued and encouraged. Working in a nuanced and sensitive field, Newlife IVF is dedicated to having a meaningful and positive influence in people's lives.

Our Vision

To provide everyone with the best chance possible of having a baby in an honest, caring and supportive environment, where access to advanced scientific tools and techniques is our standard of care.  In doing so, we seek to deliver the highest-quality fertility care and reproductive options to every individual or couple who engages with our service.

About the role

In this position you will be involved in all the day-to-day administrative functions of the clinic, working closely with all clinical and broader team members to fulfil the Newlife IVF clinic vision.

What does the role involve

  • Providing genuine care and support to our patients through their IVF journey
  • Reception duties including greeting patients and attending to incoming phone calls in a polite and professional manner
  • Registration of new patients, scheduling and managing patient appointments
  • Ensuring compliance and consent requirements are met
  • Management of patient documents
  • Patient and general enquiries
  • Accepting payments and receipting
  • Providing administration support to our doctors and the wider team
  • Adhering to relevant health and safety standards
  • Adhering to standard operating procedures
  • Working in a team and prioritising team goals
  • Applying ethics, integrity and critical thinking

Applicants must be available to work different shifts during business hours of 7.00am – 5.00pm weekdays. Some Public Holiday work will be required, which is scheduled on a rotating roster.

About you

Ideally you will bring

  • Previous experience working within an IVF or Healthcare setting
  • A desire to be part of a team that focuses on individuals and outcomes
  • Exceptional communication and interpersonal skills
  • Excellent organisational skills and the ability to prioritise efficiently
  • Proficient computer literacy skills
  • Focus and attention to detail
  • Ability to work in a collaborative team environment

What we offer

Newlife IVF have a clear vision and values structure that guides us in all we do.  We pride ourselves on:

  • Being a dynamic and collaborative team
  • Providing development, education and training opportunities
  • Ensuring guidance and support and a commitment to advancing knowledge and skill sets
  • Maintaining a welcoming & supportive culture
  • Having a Mental health and wellbeing program for staff support and life balance
  • Access to discounted corporate private health insurance
  • Paid parental leave

Newlife IVF is an equal opportunity employer and is committed to attracting and developing a diverse workforce which reflects the community we serve.

Please visit our website for further information 

If you believe your values are aligned with ours and you are suitably skilled for this position, please apply including a cover letter and CV outlining your skills and experience by clicking on the Apply link.

Shortlisting for this position will commence immediately, we encourage you to apply promptly.

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