Coordinator Compliance Operations

Coordinator Compliance Operations- Liquor & Gaming NSW

• Join a dynamic regulatory team where your leadership and compliance expertise will shape outcomes across NSW's liquor, gaming, wagering and casino sectors.
• Clerk Grade 9/10 with starting salary range of $129,464- $142,665 plus superannuation and annual leave loading
• Full time ongoing role based in Parramatta, NSW – Hybrid working arrangements may be available within business operational needs

About Liquor & Gaming NSW

We are at the pointy end of industry supervision for the liquor, gaming, wagering, casino and registered club sectors in NSW. If you want a seat at the table, whether we're reviewing the latest facial recognition technology; advising Government on gambling reform policy; developing initiatives to increase live music venues and festivals; or investigating unlawful liquor or gambling inducement practices, we want to talk to you.

We're enabling vibrant and dynamic hospitality and racing environments that are safe and responsible, and our regulatory efforts are evidenced-informed, coordinated, and targeted to where the risks are greatest.

Our work is as diverse as our people and the NSW communities we serve. See what it's like to work with us

About the Role

We're looking for an experienced Coordinator Compliance Operations to lead the day-to-day operations of a dedicated team. You will oversee a range of strategic and risk-based compliance activities, ensuring industry integrity and supporting the achievement of regulatory objectives.

In this leadership role, you will:

• Lead, mentor, and support a compliance team to deliver best-practice outcomes.
• Oversee complex audits, inspections (including weekend and late-night), and reviews to detect and deter non-compliance.
• Provide expert advice on sensitive compliance matters.
• Prepare reports, review evidence, and recommend actions on high-risk or non-compliant activities.
• Conduct probity checks and manage regulatory schemes in line with legislation.
• Maintain strong stakeholder relationships to optimise compliance outcomes.
• Monitor operations and drive continuous improvement of compliance programs.

To be successful you will have:

You're a confident leader with proven experience in compliance within a complex regulatory and legislative environment, able to navigate sensitive and competing priorities while delivering results. You excel at building capability in others, ensuring consistency and quality in compliance activities, and balancing high work volumes with the need for accuracy and thoroughness.

You will also bring:

• Demonstrated experience in compliance roles in a diverse regulatory/legislative setting.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent written and verbal communication skills.

You'll be part of a team that plays a critical role in safeguarding integrity in high-profile industries, working in a dynamic environment where no two days are the same.

To learn more about the role, please view the Role Description here.

For any questions regarding the role please contact Luke Skinner, Manager Compliance

For enquiries relating to recruitment please contact Sharlene Fouzder, Talent Acquisition Partner via

Essential requirements

• Appointment and ongoing probity screening to meet the integrity standards set out in section 14 of the Gaming and Liquor Administration Act 2007.
• The person occupying the role will be designated as a key official under section 16 of the Gaming and Liquor Administration Act 2007. and may be subject to restrictions, such as restrictions on attending certain premises.
• Willingness and availability to meet the shift-work requirements of the role.
• A current Class C Driver Licence

How to Apply

If you are interested in this role, click apply now

For your application to be considered, you must submit your application online and include an updated resume and a cover letter that details your capabilities and experience in relation to role requirements.

Applications Close: Monday 1 September 2025 [10.00AM]

The selection process may include a range of assessment techniques to assist hiring managers in determining your suitability for the role. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Working at the Department of Creative Industries, Tourism, Hospitality and Sport

At the Department of Creative Industries, Tourism, Hospitality and Sport we bring vibrancy to NSW by growing our creative industries and workforces, driving strong visitor and night-time economies, ensuring a responsible hospitality sector, and putting arts, culture and sport at the heart of our communities.

Together we:

• Create social and economic opportunities for the state
• Support the creation of jobs across the creative, visitor and night-time economies
• Prioritise First Nations artists, stories and culture
• Ensure arts, culture and sport are at the heart of every community to be enjoyed and accessed by all
• Drive visitation through events, campaigns and visitor experience development
• Activate our night-time and creative economies to unlock unique precincts and community spaces
• Deliver a vibrant and responsible hospitality, liquor, racing and gaming environment
• Support NSW's key Cultural Institutions to ensure access for all, enable community experiences and education and preserve the state's diverse cultural assets and history

We believe diversity across our department allows us to be a true reflection of NSW citizens. We are a respectful workplace committed to diversity, equity, and inclusion. If you do require an adjustment during the recruitment process, please notify us on your application form.

A talent pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.