Warranty & Service Administrator

3 days ago

Fremantle, Western Australia WorkPac Full time $55,000 - $70,000 per year

Job details

  • 3-6 month role with potential for extension
  • Based in Bibra Lake, Monday to Friday
  • Admin & warranty support in a varied role

About The Client
Our client is a well-established and reputable organisation with a strong presence in the industry, recognised for delivering high-quality products and services. They foster a professional and inclusive workplace culture, promoting teamwork, efficiency, and continuous improvement across all operations.

About The Role
WorkPac are seeking a motivated and detail-oriented Warranty & Service Administrator to join our clients team in Bibra Lake. This 3-6 month opportunity, with potential for extension, operates on a Monday to Friday roster and will support warranty and administrative functions to ensure smooth daily operations. The successful candidate will manage warranty claims, liaise with technicians and customers, process documentation, and provide general administrative assistance across departments.

Key Responsibilities

  • Process warranty claims using Sybiz and enter claims on manufacturers websites
  • Forward warranty jobs to technicians and order spare parts as requested
  • Schedule warranty jobs, coordinating with customers to arrange service times
  • Process invoices for both warranty and non-warranty jobs
  • Provide prompt and professional support to internal and external customer queries
  • Undertake various administrative duties, including end-of-month processing
  • Provide reception support during breaks and leave periods
  • Assist with order processing and accounts as required
  • Answer and redirect phone calls and emails efficiently

Skills And Experience Required

  • Proven administrative experience, ideally within a technical, trade, or service-based environment
  • Strong attention to detail with high accuracy and adherence to process
  • Excellent written and verbal communication skills
  • Highly organised with the ability to prioritise and multitask
  • Reliable, enthusiastic, and self-motivated with a strong work ethic
  • Exceptional interpersonal and problem-solving skills
  • Proficient in Microsoft Office Suite
  • Experience using Sybiz is desirable

How To Apply
Click on the Apply button or for more information please contact:

WorkPac Principal Consultant: Call Tiffany Parker on or email quoting the below reference number.

Job Reference Number: 764J

About WorkPac
WorkPac is Australia's largest privately owned workforce solutions business. We add value to our candidates by providing recruitment, skills and career development opportunities across the Mining, Construction, Healthcare industries and more. Choosing WorkPac is always a Good Move.

Equal Employment Opportunity

At WorkPac, we foster a work environment where everyone feels welcome and valued. As an Equal Employment Opportunity employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture, and ability.

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