Executive Housekeeping Manager

FBM is a fast-growing service provider to the hospitality industry, managing housekeeping services on behalf of hotels across New South Wales, Victoria & Queensland. Our team supports hotels with various services, predominantly in Housekeeping and Public Area Cleaning.

At FBM, we pride ourselves on our transparent foundation, forward-thinking approach, commitment and dedication to team growth fuel our success – with over 800 staff across multiple sites and a growing support office team, we are passionate and committed to building strong, engaged teams and empowering our people to grow.

Who we are looking for:

We are seeking a motivated, enthusiastic and "keen to make their mark" Housekeeping Manager to join our team in Sydney CBD managing the day-to-day housekeeping operations for one of our luxury hotel clients.

We are looking for a leader who will be key in:

• Managing the day to day Housekeeping operations in a 200+ Room Luxury hotel
• Managing the training and onboarding of new team members
• Coaching and developing high performing frontline team members and conducting performance reviews
• Oversee the cleanliness standards of hotel rooms, corridors, and public areas ensuring high standards.
• Ensuring sufficient stock of amenities and linens are available to the team
• Forecasting required staffing levels and rostering the team accordingly
• Preparing the day ahead by allocating/assigning rooms to the team, carrying out daily briefings and assigning checklists to the Public Area staff and Housepersons
• Finalising paperwork from the day, filing completed checklists, following up on outstanding job orders and concluding room counts and timesheets from the team
• Communicating at a high level with the Front Office and Maintenance departments to ensure smooth operation
• Managing room counts, timesheets and rostering using hotel & FBM systems

What we are looking for:

• Previous experience in a housekeeping management role
• Experience running operations in large hotels
• Strong computer literacy skills (Experience with Opera PMS preferred)
• Passionate about Hospitality and building strong engaged teams
• High level of work ethic and integrity
• Strong attention to detail and ability to guide others in this respect
• Demonstrated success in a fast-paced hospitality role
• Ability to manage multiple priorities and complete tasks in a timely manner
• Ability to take initiative and work collaboratively with the rest of the hotel departments
• A collaborative approach and a positive, problem-solving mindset
• A professional, positive and 'can do' attitude
• Proactive, with a passion for continuous improvement
• Availability to work varied shifts, including weekends

What we offer:

• Excellent future growth opportunities
• Empowerment to manage the team the way you believe will achieve the best results
• Access to discounted rates at a number of hotel properties across Australia
• Employee engagement initiatives
• Positive and supportive senior leadership team
• Flexibility with work hours - we always endeavours to work around commitments you may have.

At FBM, we welcome, celebrate and respect diversity and inclusion, which we recognise as one of our biggest strengths. We are committed to providing a work environment where everyone is respected, valued and treated fairly. We encourage candidates with diverse cultural backgrounds, ethnicity, age, gender, religious beliefs, sexual orientation, physical ability; and Aboriginal and Torres Strait Islander people to apply.

All candidates must have full work rights in Australia.

If you're a housekeeping professional ready to take your career to the next level, we want to hear from you