NDIS Team Leader – SIL

16 hours ago

Perth WA, Australia Pragma Home Care Full time

Position Summary:

The NDIS Team Leader – SIL & Community Access is responsible for supporting the day-to-day delivery of quality disability support services across supported living and community-based programs. Working under the guidance of the NDIS Coordinator, the Team Leader ensures participants receive consistent, person-centred support and that staff are effectively rostered, supervised, and supported in their roles.

Key Responsibilities:

Service Delivery & Support Coordination

  • Oversee the implementation of individual support plans across SIL and community access services.

  • Ensure participant routines, goals, and preferences are upheld in daily practice.

  • Escalate concerns or changes in participant needs to the NDIS Coordinator promptly.

Team Leadership & Supervision

  • Lead, mentor, and provide on-the-ground support to support workers across multiple service settings.

  • Conduct regular supervision, check-ins, and debriefs with team members.

Promote a culture of accountability, respect, and professional development.

Rostering & Shift Management

  • Create and maintain efficient rosters that align with participant funding and support ratios.

  • Ensure adequate shift coverage for planned and unplanned leave across all SIL and community access locations.

  • Monitor shift attendance and manage on-call or after-hours support needs where relevant.

Compliance & Reporting

  • Ensure services comply with the NDIS Practice Standards, participant service agreements, and internal policies.

  • Complete and review incident reports, medication documentation, and participant progress notes.

  • Support audit preparation and contribute to continuous improvement initiatives.

Communication & Collaboration

  • Act as the first point of contact for frontline staff regarding daily operational issues.

  • Liaise regularly with the NDIS Coordinator to report on service delivery outcomes and staffing matters.

  • Foster positive relationships with participants, families, guardians, and allied health providers.

Selection Criteria:

Essential:

  • Minimum 2 years' experience in disability services, with leadership or supervisory responsibilities.

  • Experience in SIL or community access programs under the NDIS.

  • Strong rostering and scheduling capabilities (ShiftCare, Skedulo, etc.).

  • Well-developed understanding of person-centred active support and NDIS compliance.

  • Excellent written, verbal, and interpersonal communication skills.

Desirable:

  • Certificate IV or higher in Disability, Community Services, or related field.

  • Current NDIS Worker Screening Check, Working with Children Check, First Aid & CPR.

  • Driver's licence and access to a reliable vehicle.

Company Overview

Please visit our company website for more information

  • NDIS Team Leader – SIL

    6 days ago

    Perth, Western Australia , Australia Pragma Home Care Full time $60,000 - $90,000 per year

    Position Summary:The NDIS Team Leader – SIL & Community Access is responsible for supporting the day-to-day delivery of quality disability support services across supported living and community-based programs. Working under the guidance of the NDIS Coordinator, the Team Leader ensures participants receive consistent, person-centred support and that staff...

  • NDIS Disability Service Coordinator

    1 week ago

    Perth, Western Australia Choice Health & Wellbeing Group Full time $90,000 - $120,000 per year

    About the CompanyChoice Health and Wellbeing Group is seeking a Disability Service Coordinator to join us, with offices-based North of Perth. The ideal candidate will join our friendly organization on a Permanent full-time basis.The Disability Service Coordinator is a crucial role within our organization, responsible for ensuring that our services meet the...

  • Support Worker

    5 days ago

    Perth, Australia West Coast Care Full time

    **Support Workers (Supported Independent Living & Community Assistance) - Join a fantastic team!** Casual & Part time positions available - Perth Location: Northern suburbs, Perth (Community Clients in various suburbs in Perth & SIL Houses in Kinross 6028, Merriwa and Clarkson - 6030) - SCHADS Award Rates + casual loading + penalties_ Join our fast...

  • Ndis Experienced Team Leader

    1 week ago

    Perth, Australia Reliant Care Full time

    Reliant Care is an NDIS provider seeking a compassionate and team leader to oversee our team of support workers, ensuring the highest standard of care for our participants. Key Responsibilities: Lead and manage a team of support workers, ensuring they provide appropriate care tailored to each participant’s needs. Ensure all staff maintain accurate,...

  • Team Leader

    1 week ago

    Perth, Australia Identitywa Full time

    Perth Full-time - Work for one of WA's leading disability agencies - Attractive salary packaging options up to $18,550 - Make a real difference in the lives of people with disabilities **As Identitywa's Team Leader, you will lead a team of Support Workers to deliver Shared Living services in houses across Perth.** **Why join us?** We are one of WA's...

  • Support Coordinator – NDIS

    1 week ago

    Perth WA, Australia Nurturing Supports Full time $61,150 - $102,673 per year

    Job Title: Support Coordinator – NDIS (Contractor Role)Location: PerthEmployment Type: Independent Contractor.About Nurturing Supports:Nurturing Supports is a values-driven NDIS provider focused on delivering high-quality, person-centred support. We pride ourselves on being responsive, ethical and easy to work with for both participants and...

  • NDIS support worker

    2 weeks ago

    Perth WA, Australia Aastha Community Services Full time $62,880 - $72,588 per year

    We are seeking energetic, passionate, and highly committed individuals to be part of our growing team. In this position, you will be responsible for helping individuals living with a disability, participate, and engage in social and community activities. You will be supporting NDIS participants with empathy, humanity, and care.Responsibilities and...

  • Team Leader

    17 hours ago

    Perth WA, Australia Marriott International Full time $60,000 - $90,000 per year

    Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia, 6000ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementTeam Leader (Banquets)Beautiful location on the Elizabeth Quay waterfrontTraining and Career Development opportunities within an...

  • Disability Support Staff

    2 weeks ago

    Perth, Australia Disability Empowerment and Support Foundation Full time

    Disability Empowerment and Support Foundation (DESF) DESF provides staff to various SIL Providers in WA with services from administration to disability support workers. Job Description Disability Support Workers – Casual Join a mission-driven team making a real impact across WA. About DESF The Disability Empowerment and Support Foundation (DESF) is a...

  • Team Leader

    1 week ago

    Perth, Australia Avenues Australia Full time

    **Team Leader - Mental Health** As a Team Leader at Avenues Australia, you will support the growth of our client base in Perth, support a team of Recovery Coaches and contribute to the development of Mental Health Practice. You will support the operational delivery of quality NDIS Recovery Coaching. The Psychosocial Recovery Coach practice at Avenues...