
Compliance & Verification Officer
13 hours ago
About the role
Multiple positions available- Immediate start
National Crime Check is seeking detail- driven, organised people to join our team. As Compliance & Verification Officer, you will be reviewing applications, checking documentation, and ensuring compliance. The role will begin in our office based in Kent Town to support onboarding and training. Once your fully trained and confident in the role, you'll transition to working from home.
What you'll be doing
- Reviewing and processing applications for Nationally Coordinated Criminal History Checks, ensuring all necessary documentation and information is provided and compliant
- Cross-check documentation against required identity categories and assess validity, consistency, and authenticity
- Identify and escalate suspicious or non-compliant submission
- Maintain accurate records of all verification activities
- Stay updated on changes to compliance and identity verification requirements
- Liaising with internal teams and external stakeholders to resolve verification issues
- Provide online, email, and phone support
What we're looking for
- Experience in a compliance or verification role, ideally within the administrative or office support industry
- Excellent communication and customer service skills, with the ability to liaise effectively with a range of stakeholders
- Strong attention to detail and ability to work accurately under pressure
- Strong organisational and administrative skills
- Excellent communication and interpersonal skills
- High level of integrity, discretion, and confidentiality
- Proficient in using Microsoft Office suite, and Mac systems
- Problem-solving skills and the ability to think critically to identify and resolve issues
What we offer
At National Crime Check, we are committed to providing a supportive and inclusive work environment. You'll have access to ongoing training and development opportunities, and the chance to be part of a dynamic and dedicated team.
If you're excited to join our team, apply now.
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