Technical Business Analyst

The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we're digital, nimble, connected, and united in our vision to create a better way to trade. 

We thrive on progress - for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global and results focused. You'll find our 550+ team currently across 11 locations and 9 time zones. 

The Role

Our technology team thrives on inclusivity and collaboration, believing that diverse perspectives lead to great solutions. We foster a culture that champions individual growth, professional development, and work-life harmony. We're invested in your success and dedicated to supporting you every step of the way. We encourage our team to bring challenge thinking and fresh ideas to the table and our Agile approach empowers us to focus on outcomes. When we hire someone it's because they bring the skills, attitude and experience we're looking we let you do what you're best at Join us and be part of a community that's passionate about harnessing technology's potential to drive market leading solutions for our clients. Elevate your career in an environment where your ideas matter, your growth is nurtured, and your potential is limitless.

This role acts as a bridge between business and technical teams to ensure data solutions are fit-for-purpose, scalable, and aligned with enterprise data strategy.

You will help embed good data management practices into those teams. In addition, this role will also provide user support and guidance, enabling adoption of new tools to achieve better outcomes.

The Value Proposition of the Technical Business Analyst is uplifting the speed to market and quality of data solutions which support strategic outcomes including deep insights into our clients and partners; trusted, reliable data for our stakeholders; self-service and near real-time access to data.

As our
Technical Business Analyst
your key responsibilities include, but may not be limited to:

• Collaborate with business and technical stakeholders to elicit, analyse, and document functional and non-functional requirements, ensuring alignment with business objectives and the Enterprise Data Strategy
• Document and maintain solution artefacts including, but not limited to, conceptual and logical data models, data flows, process maps, component views, and integration points. Ensure artefacts are scalable, reusable, and aligned with enterprise architecture standards
• Analyse and model current-state business and technical processes. Identify gaps and improvement opportunities, and support the design of future-state processes in collaboration with delivery teams
• Promote and embed data governance practices across the Enterprise Data team. Where standards and templates are lacking, proactively develop and drive adoption of documentation and metadata frameworks
• Facilitate workshops and working sessions with cross-functional teams. Translate complex technical concepts into clear business language and ensure stakeholder alignment throughout the delivery lifecycle
• Support change management activities including impact assessments, training material development, testing coordination, and post-implementation reviews to ensure successful adoption of data solutions
• Work closely with Data Engineers, Architects, and Analysts to validate requirements, interpret profiling results, and ensure data quality and consistency across solutions
• Build subject matter expertise in key data domains, systems, and business processes over time
• Perform other responsibilities as assigned by the manager to meet operational and strategic needs

About You

• 5+ years' experience in data-focused business analysis roles within Financial Services or FinTech
• Strong understanding of data governance frameworks (e.g., DAMA DMBoK, DCAM)
• Experience in at least two of the following areas: Data Governance, Data Quality, Data Modelling, Data Integration, Data Security, Reporting
• Proven ability to work independently and collaboratively in fast-paced, transformation environments
• Excellent stakeholder management and communication skills, with the ability to engage both technical and non-technical audiences
• Experience in Agile delivery environments
• Proficiency in documenting data and process artefacts using tools such as Confluence, Lucidchart, and Jira
• Familiarity with cloud-based data platforms (preferably AWS Redshift, Snowflake) and modern data architecture concepts
• Ability to interpret and validate SQL queries to support requirement gathering and solution validation

Desirable

• Experience in maintaining an Enterprise Business Glossary or Metadata Repository
• Familiarity with regulatory frameworks (e.g., GDPR, Australian Privacy Act, NIST)
• Exposure to data modelling tools (e.g., Erwin, ER/Studio)
• Understanding of BI tools such as Tableau (for collaboration, not hands-on reporting)
• Change management experience in data or technology programs

Why you will enjoy working with us

• Competitive salary structure including company bonus scheme
• Genuinely collaborative and friendly culture
• Flexible and hybrid working
• Remote working option - work from anywhere for up to 6 weeks per year, in addition to hybrid working as standard
• Ongoing personal development & learning opportunities
• 15 weeks paid primary carers parental leave & 4 weeks paid secondary carers leave
• 3 paid volunteering days per year & Workplace Giving Program
• Frequent events and celebrations including a standard weekly social
• Beautifully renovated large office at Collins Square - 727 Collins Street, Melbourne
• Best in class end of trip facilities including bicycle parking, change rooms & showers
• A full stocked kitchen, onsite coffee machines with locally sourced coffee beans (this is Melbourne after all) and curated specialty teas

About Pepperstone

We're a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers and

We understand it's important to do due diligence on a prospective employer, see what our team are saying on Glassdoor. We respect our team members' experiences and will never pay to remove a negative review.

Pepperstone is an equal opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background.

"We are a 2025 Circle Back Initiative Employer - we respond to every applicant".

We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible.

Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.