Duty Manager

7 days ago


Erina, New South Wales, Australia Erina Rugby League Football Club Limited Full time $60,000 - $90,000 per year

Position Description

The Duty Manager will oversee daily operations to ensure smooth service, compliance with regulations, and high standards of customer experience. This role involves supervising staff, handling financial reconciliations, maintaining operational standards, and supporting functions and events. Regular afternoon, evening, weekend, and public holiday shifts are required.

Key Responsibilities

  • Oversee daily operations across bar, gaming, bistro, functions, and reception.
  • Supervise and support staff to deliver quality service.
  • Conduct venue checks for cleanliness, safety, and compliance.
  • Manage gaming floor operations in line with RCG, AML, and club standards.
  • Handle member and guest inquiries and resolve complaints.
  • Assist with stock control, ordering, and supplier management.
  • Complete daily financial reconciliations, cash handling, and reporting.
  • Support functions and events, including setup, delivery, and pack-down.
  • Ensure compliance with RSA, RCG, WHS, and security procedures.

Requirements

  • Minimum 1 year in club/hotel management or supervisory role.
  • Current RSA, RCG, ARCG, and First Aid.
  • Strong leadership, communication, and problem-solving skills.
  • Knowledge of gaming and liquor regulations.
  • Ability to work flexible hours.
  • Experience with POS, gaming, and membership systems.

Benefits

  • Full time salaried position available
  • Meal allowance.
  • Staff discounts and club benefits.
  • Training and career development opportunities.
  • Supportive team environment.

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