Frontline Administrative/accounts Assistant

Frontline Accounts and Administrative Assistant

Do you have experience in childcare administration, billing, customer service, data entry, Accounts Payable/Receivables or Debt management Collection and enjoy working within a great team of staff, we would enjoy having you work within our busy team.

The Frontline Accounts and Administrative Assistant provides a comprehensive range of high-level administrative, billing, data entry and public/customer relation support functions to support the achievement of the centre outcomes.

What you'll be doing

The Frontline Accounts and Administrative Assistant is responsible for ensuring all family and revenue related administration and financial transactions and processes are managed in accordance with legislative, statutory, NSW Government childcare legislation guidelines. Responsibilities will be diverse and include a combination of the following functions (depending on business demands):

Front and back-office administration of Erina kindergarten (including customer service, answering phones calls and transferring calls, printing, filing, responding to emails, data entry and billing, debt recovery).

Apply now by addressing the following questions:

1. Demonstrated knowledge and use of childcare billing systems as well as the ability to analyses and report on findings
2. Proven knowledge and experience with regards to interpreting applicable policies and legislation pertaining to billing requirements in an accounts related/revenue setting
3. Demonstrated high-level interpersonal, verbal and written communication skills, with the ability to prepare a range of documents and reports for internal and external stakeholders
4. Developed analytical and problem-solving skills with an ability to plan, priorities and organise own work taking into consideration the impact on others to achieve results and meet key performance indicators
5. Demonstrated experience working within an environment requiring sensitivity and consideration in relation to confidentiality and privacy

Qualifications, Experience & technical skills;

• Tertiary qualification (in the field of Education, Business, Administration, Accounts/Finance) is desirable
• Good working knowledge of childcare software systems is desirable i.e. OWNA is a definite advantage
• Good working knowledge of Microsoft office suite
• Intermediate to advanced proficiency in Microsoft Office suite, particularly Excel for financial reporting
• Experience delivering quality customer service is essential
• Experience in the education sector is an advantage
• Prior experience working with a close team of experienced managers
• Knowledge of HR and WHS principles is desirable
• Experience in a busy front desk role is desirable
• Experience in a high paced environment is essential
• A minimum of two years of experience in an administration/finance/education role is desirable
• A minimum of two years of experience in an administration/finance/education role is essential
• Current NSW working with Children Check, First Aid, CPR, Anaphylaxis and child protection certifications
• Essential: Current NSW Working with Children Check and Police Check (within 12 months)
• Desirable: First Aid, CPR, and Anaphylaxis certifications
• Current police check (issued in the last 12 months)
• Driver license (preferred)
• Work authorisation required
• Australian work authorisation required (Australian/New Zealand citizenship, permanent residency, or valid work visa)
• Experience with Accounts Payable and Accounts Receivable processes
• Knowledge of bank reconciliations and month-end processes

The successful candidate is required to:

• Have excellent attention to detail
• Have a current working with children's check
• Have a current police check
• Must be available minimum 3 permanent days
• Have excellent written and communication skills
• Have experience in billing and administration
• Have frontline experience in a customer focused environment
• Be highly organised and be able to prioritise and multitask
• Be flexible and resilient
• Work collegially with all stakeholders
• Be a key contributor to strategy and vision of the service
• Be bubbly and polite and enjoy working with families and children to provide an exceeding level of care.

There are exiting opportunities for professional growth for the right candidate.

Benefits:

1. Attractive salary with discounted childcare fees available
2. Ongoing training and development opportunities
3. Employee benefits and rewards through Thrive

Need more information?

1) To request a Position Description please email

2) Find out more about applying for this position for role related queries or questions contact

• You are skilled in customer service and can support enquires in an effective and responsive manner.
• You have excellent communication skills and can work with multiple stakeholders simultaneously.

This means you will be able to work confidently within a team, have demonstrated computer/data entry skills and can ensure the office environment is functioning efficiently. If you have worked in childcare environment this is a bonus.

Specific Criteria

• Be supportive of the Erina kindergarten ethos of the childcare service
• Be highly effective, skilled administration support officer with experience in a busy dynamic office environment
• Possess high level interpersonal, presentation and communication skills, and the ability to develop positive relationships with staff, student, parents/carers and community members
• Be familiar with various software packages which may include but not limited to OWNA, Microsoft Office including outlook, Adobe Creative Suite
• Demonstrate outstanding verbal and written communication skills
• Strong problem-solving and conflict management skills
• Be task focused with attention to detail and flexibility regarding duties
• Be able to work collaboratively as part of a dynamic professional learning community