Client Services Coordinator

1 week ago

Greater Melbourne Area, Australia Hubexo Full time $60,000 - $80,000 per year

About Hubexo:

We provide cutting-edge data, insights, and software solutions to the global construction industry. We specialise in project information, eTendering, product information, market intelligence, and specification. We help the world build better by delivering unrivalled insights and technology that shape places where people live, work and play.

The Role (Melbourne):

Be the calm in the chaos. You'll run point on client queries, keep work moving, and make every interaction count.

Own the details. Protect the experience. Elevate our reputation—every day.

We value in-person collaboration in our Melbourne hub to create moments that count.

This is what you'll be doing:

  • Triage and resolve client queries across phone, email, and
    chat
    —
    fast
    .
  • Coordinate with
    Sales
    ,
    Product
    , and
    Customer
    Success
    to
    unblock
    issues.
  • Manage
    onboarding
    tasks, account updates, and scheduled actions.
  • Keep CRM notes spotless and current—always.
  • Track SLAs,
    escalate risks early
    , and close the loop.
  • Spot patterns, propose fixes, and improve the playbook.
  • Champion a world-class client experience.

About You:

  • You've worked in
    client service
    ,
    support
    , coordination, or
    operations
    .
  • You write clearly, speak confidently, and listen actively.
  • You juggle priorities without dropping quality.
  • You're fluent with CRM and productivity tools.
  • You stay composed under pressure and solve problems with intent.
  • Construction or SaaS exposure is a plus.

Fit check—who thrives here:

  • Agency
    Account
    Coordinators
    ready for
    ownership
    .
  • SaaS Support or
    CX Specialists
    craving broader impact.
  • Project/Admin pros who love structure, pace, and people.

What you need to know:

  • It's fast-paced.
    You'll move quickly between clients, systems, and priorities—sometimes all at once.
  • It's accountable.
    Clients rely on you to close the loop, no excuses.
  • It's rewarding.
    You'll see the direct impact of your work—happy clients, smoother processes, and real recognition.
  • It's a launchpad.
    Many in this role grow into Customer Success, Project Coordination, or Operations.

Why Hubexo:

"We're not here to coast—we're here to challenge,
grow
, and
build better
. For our people and for our customers. That means we'll expect a lot from you:
ownership
,
precision
, and a
drive
to lead by example. In return, you'll get the space to dream big, take smart risks, and be seen, heard, and valued."

At
Hubexo
, we are united by our vision to empower the construction industry with our innovative insights and technology.

We like to dream big and thrive together.

If you're ready to be part of one global team that is helping to shape the future of construction and build a better world,
join us

  • Client Services Coordinator

    2 weeks ago

    Melbourne, Australia ACS Property Services Full time

    About us ACS Property Services is a leading cleaning service provider across Australia, committed to excellence. Founded in 2007, our national footprint now spans 1000+ client sites and employs over 800 staff. Our company values revolve around being customer-centric, constantly innovating, and fostering a spirit of unity – where we work as one team, one...

  • Client Service Coordinator

    1 week ago

    Melbourne, Victoria, Australia Zaparas Services Pty Ltd Full time $55,000 - $70,000 per year

    At Zaparas Lawyers, we believe in nurturing talent and providing an environment where passionate individuals can thrive and advance in their legal careers. We are currently looking for a passionate customer service professional looking to join a successful and supportive team and advance their career as a Client Services Coordinator. As a Client Service...

  • Client Services Coordinator

    1 week ago

    City of Melbourne, Australia ACS Property Services Full time

    Overview Are you passionate, dedicated to customer satisfaction, and eager to be part of a dynamic team? About us ACS Property Services is a leading cleaning service provider across Australia, committed to excellence. Founded in 2007, our national footprint now spans 1000+ client sites and employs over 800 staff. Our company values revolve around being...

  • Client Service Manager

    1 week ago

    Greater Perth Area, Australia Amana Living Full time $80,000 - $120,000 per year

    Are you passionate about delivering exceptional customer service and making a difference in the lives of older Australians? Join Amana Living as a Client Service Manager (CSM) and be the first point of contact for our clients, ensuring they receive the highest level of care and support to continue living independently in their own homes. Please note this is...

  • Client Services Coordinator

    24 hours ago

    Melbourne, Australia Engage Personnel Full time

    We have over 10 new roles in Client Services across Melbourne - WFH Options and other amazing benefits including retreats - Competitive salaries from $65,000 - $100,000 + super We are partnered with some amazing Public Practice firms across Melbourne that are looking to hire experienced Client Services Co-ordinators at all levels. If you have experience in...

  • Regional Client Services Manager

    1 week ago

    Greater Sydney Area, Australia Transaction Network Services (TNS) Full time $90,000 - $120,000 per year

    An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellenceOverviewRegional Client Services Managers enhance customer satisfaction by improving support and service quality for all TNS products. They collaborate with Business and Operations...

  • Client Service Coordinator

    2 weeks ago

    Greater Adelaide SA, Australia SA Government -RENEWAL SA Full time

    **Renewal SA** **Job reference**: req164 **Location**: 5001 - ADELAIDE **Job status**: Long Term Contract **Eligibility**: Open to Everyone **Renewal SA** **Job reference**: - req164 **Location**: - RSA - Adelaide - Level 16, 11 Waymouth Street, Adelaide, SA 5000 AUS **Job status**: - Term Contract **Eligibility**: - Open to everyone **Applications...

  • vic | project coordinator

    1 week ago

    Greater Melbourne Area, Australia Bay Building Services Full time $90,000 - $120,000 per year

    About UsBay Building Services is a market leader when it comes to insurance building in Australia. Operating nationally, for 40 years we have specialised in repairs to domestic and commercial properties damaged through insurable events such as fire, storm, flood, impact, and malicious damage.For further information please go to: About The RoleThe Project...

  • Client Services Coordinator

    3 days ago

    Melbourne, Australia Pace Appointments Full time

    Join a small team in a globally recognised Freight Forwarder in a newly created role for a new major account. As a Client Services Coordinator, you will be at the forefront of building fresh, lasting client relationships. As an experienced Client Services Coordinator within Freight Forwarding, you'll excel in managing client relationships, meeting...

  • Client Service Coordinator

    2 weeks ago

    Melbourne, Australia Bluefin Resources Full time

    Our client is a leading accounting and advisory firm, is seeking a motivated and customer-oriented Client Services Coordinator to join our team in Melbourne. As a Client Services Coordinator, you will play a critical role in ensuring that our clients receive excellent customer service and support. **Key Responsibilities**: - Serve as the primary point of...