Transport Coordinator

3 days ago

Northern QLD, Australia ABC Towing Services Full time $70,000 - $120,000 per year

About Us:

ABC Towing is a leading provider of towing and transportation services, dedicated to offering reliable and timely solutions to our customers. We are seeking a highly organised and detail-oriented Transport Coordinator to join our growing team.

This is a fantastic opportunity for individuals who thrive in a fast-paced environment and have a passion for problem-solving and customer service.


Job Description:

As a Transport Coordinator, you will be responsible for managing the daily operations of our towing and transport services. You will work closely with drivers, clients, and dispatch team to ensure the smooth and efficient transportation of vehicles, machinery and general freight. This role requires excellent communication skills, strong organizational abilities, and the ability to manage multiple tasks simultaneously.


Key Responsibilities:

  • Coordinate and schedule towing and transport requests, ensuring timely service delivery.
  • Communicate effectively with customers to confirm service details and address any concerns or special requirements.
  • Oversee the assignment of towing personnel and vehicles to ensure optimal service coverage.
  • Manage and monitor transportation logistics, ensuring compliance with safety regulations and company standards.
  • Maintain accurate records of all towing and transport activities, including service requests, timesheets, and inventory.
  • Troubleshoot and resolve any issues that arise during transport operations in a timely manner.
  • Ensure customer satisfaction through effective problem resolution and follow-up.
  • Collaborate with the fleet management team to ensure vehicle maintenance and readiness.

Qualifications:

  • Previous experience in towing, transport, or logistics coordination is highly desirable.
  • Highly proficient in Microsoft Office Suite and/or dispatch software systems.
  • Strong organizational skills with the ability to handle multiple tasks and prioritize effectively.
  • Excellent communication skills, both written and verbal.
  • Ability to work under pressure in a fast-paced, dynamic environment.
  • Knowledge of the HVNL highly regarded.
  • Must be detail-oriented and reliable with a strong commitment to customer service.

Benefits:

  • Established Company.
  • Room for growth and career advancement.
  • Good company culture & support network.

How to Apply:

If you are a motivated and detail-oriented individual looking for an exciting new opportunity, we would love to hear from you Please submit your resume and a cover letter detailing your relevant experience to or apply through SEEK.


ABC Towing is an Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees.

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