Allied Health Administrator

2 days ago

Northern QLD, Australia Townsville Aboriginal and Islander Health Service Full time $45,000 - $60,000 per year

This position is a member of the TAIHS multidisciplinary team. The Senior Receptionist/Allied Health Assistant is responsible for providing support to Allied Health Professionals to deliver health care services to TAIHS patients under the supervision of an Allied Health Professional.

Duties & Responsibilities


• Greet and welcome patients/visitors presenting to the clinic


• Ensure a high standard of care and confidentiality is provided to patients, doctors, and workforce


• Ensure the provision of excellent communication and customer skills to patients and employees


• Assist patients with enquires and appointments when they arrive at the clinic in person


• Answer phones and incoming enquiries in a timely confidential fashion


• Book and confirm patient/transport appointments


• Undertake general administrative duties to support the effective operations of the clinic


• Ensure a friendly and courteous disposition with all communication


• Ensure all client documentation is scanned accurately and in a timely manner


• Ensure patient appointments including bookings, confirming, cancellation, rescheduling as required is actioned


• Provide administrative support for Health Professionals, i.e., filing, scanning, and photocopying


• Support patients attending appointments


• Assist visiting allied health providers such as optometrist, podiatrist, dietician and visiting medical specialists


• Coordinate client bookings and patient transport


• Stock, tidy and set up clinical rooms


• Support reports on patient attendance and service delivery

Required Qualifications and Experience


• Cert II Health Administration or equivalent


• Demonstrated knowledge of Aboriginal Community Controlled Health Services and the issues facing these organisations


• Ability to work within a team in ways that are respectful, transparent, and acknowledging of individuals skills, abilities and capabilities


• Ability to autonomously and display initiative, self-motivation, time management and solution focused skills


• Demonstrated ability to take direction, determine priorities and manage workloads to meet agreed timelines and objectives

Required Licenses and Checks


• Ability to pass a National Police Check – no Serious/Criminal/Court Records


• Current Blue Card (Queensland's Working with Children Check)


• Current C Class Drivers Licence (Qld)


• COVID-19 Vaccination: It is a condition of employment for this position to be, and remain, vaccinated against COVID-19


• Proof of qualifications and current registration (as appropriate) are to be provided prior to commencement of employment


• Current First Aid and CPR

For a detailed position description please view this vacancy on the TAIHS Career page

Interested? apply now using the link or enquire to ,au

This job closes Monday September 15th at 5pm

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