Service Manager

2 weeks ago

Mornington VIC, Australia Autosports Group Full time $90,000 - $120,000 per year

About Us

Mornington BMW is more than a dealership — we're a destination for premium automotive experiences. As part of the Autosports Group, one of Australia's leading prestige automotive retailers, we pride ourselves on delivering world-class customer service, innovation, and excellence across every interaction.

The Opportunity

We are currently seeking an experienced and motivated Service Manager to lead our dynamic Service Department. This is a rare opportunity to join a premium brand, manage a dedicated team, and drive operational performance while ensuring every customer receives the exceptional service experience that BMW is known for.

Key Responsibilities

  • Lead, coach, and mentor the service team to achieve department goals.
  • Oversee daily operations of the service department, ensuring efficiency and high standards.
  • Drive customer satisfaction, retention, and loyalty through premium service experiences.
  • Manage budgets, KPIs, and department performance in line with company objectives.
  • Ensure compliance with manufacturer and Autosports Group standards.
  • Collaborate with other departments to enhance the overall dealership experience.

About You

  • Proven leadership experience in a dealership service environment (prestige brand experience highly regarded).
  • Strong people management and team development skills.
  • Excellent customer service focus with the ability to build strong client relationships.
  • Business acumen and the ability to manage budgets and performance metrics.
  • Organised, proactive, and committed to maintaining the highest standards.

Why Join Us?

  • Be part of a prestigious global brand and leading automotive group.
  • Career growth opportunities within Autosports Group's national network.
  • Work in a supportive and professional environment with premium facilities.
  • Competitive remuneration package, including performance incentives.

How to Apply

If you're a motivated and experienced leader ready to take the next step in your career, we'd love to hear from you. Apply now and drive your future with Mornington BMW.

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