Service Manager
1 week ago
About Us
Mornington BMW is more than a dealership — we're a destination for premium automotive experiences. As part of the Autosports Group, one of Australia's leading prestige automotive retailers, we pride ourselves on delivering world-class customer service, innovation, and excellence across every interaction.
The Opportunity
We are currently seeking an experienced and motivated Service Manager to lead our dynamic Service Department. This is a rare opportunity to join a premium brand, manage a dedicated team, and drive operational performance while ensuring every customer receives the exceptional service experience that BMW is known for.
Key Responsibilities
- Lead, coach, and mentor the service team to achieve department goals.
- Oversee daily operations of the service department, ensuring efficiency and high standards.
- Drive customer satisfaction, retention, and loyalty through premium service experiences.
- Manage budgets, KPIs, and department performance in line with company objectives.
- Ensure compliance with manufacturer and Autosports Group standards.
- Collaborate with other departments to enhance the overall dealership experience.
About You
- Proven leadership experience in a dealership service environment (prestige brand experience highly regarded).
- Strong people management and team development skills.
- Excellent customer service focus with the ability to build strong client relationships.
- Business acumen and the ability to manage budgets and performance metrics.
- Organised, proactive, and committed to maintaining the highest standards.
Why Join Us?
- Be part of a prestigious global brand and leading automotive group.
- Career growth opportunities within Autosports Group's national network.
- Work in a supportive and professional environment with premium facilities.
- Competitive remuneration package, including performance incentives.
How to Apply
If you're a motivated and experienced leader ready to take the next step in your career, we'd love to hear from you. Apply now and drive your future with Mornington BMW.
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