Client Advisor

2 weeks ago

Melbourne, Victoria, Australia HENNE CLOTHING PTY LTD Full time $55,000 - $70,000 per year

ABOUT US

Founded in 2019, Henne is a proudly Australian fashion brand driven by a clear vision and the continued leadership of our founding team. We've cultivated a workplace culture that values creativity, openness, and genuine collaboration. At Henne, our people are at the core of everything we do. As we grow, our commitment to investing in our team remains unwavering, because we know that our success is made possible by the passionate individuals who embody our brand and values every day.

PURPOSE OF THE ROLE

As a Client Advisor at Henne, you will be at the heart of our boutique experience. You will provide warm, personalised service across all zones of our Armadale boutique, from fitting rooms to stock and floor support. The Client Advisor will ensure every client feels confident, welcomed, and connected to the brand. This role is both client-facing and operational, balancing elevated service with the behind-the-scenes detail that makes the boutique run seamlessly.

KEY RESPONSIBILITIES

  • Be a brand ambassador by embodying Henne's values, delivering an elevated standard of service, and creating memorable client experiences
  • Deliver an elevated fitting room experience, offering personalised advice and care to every client.
  • Provide warm, one-on-one service across boutique zones including floor, stockroom, fitting rooms, and hosting.
  • Build genuine client relationships that foster loyalty and repeat visits.
  • Maintain impeccable store presentation and merchandising standards that reflect Henne's aesthetic.
  • Support operational tasks including stock management, replenishment, and floor readiness.
  • Assist with hosting duties, ensuring clients feel welcomed and cared for from entry to purchase.
  • Accurately process client transactions with care and attention to detail.
  • Collaborate with the team to achieve boutique goals, valuing team success over individual KPIs

WHAT ARE WE LOOKING FOR?

  • 1+ years' experience in a premium or luxury retail role.
  • Strong client service skills with the ability to create genuine connections.
  • Experience working across multiple boutique zones including fitting rooms, stock, and floor.
  • Excellent communication skills and a solutions-focused, adaptable approach.
  • Ability to thrive in a fast-paced retail environment and remain calm under pressure.
  • Weekend availability (Saturday and/or Sunday required).
  • A genuine passion for fashion and a personal connection to the Henne brand, vision, and mission.

WHAT'S IN IT FOR YOU?

  • We are offering casual, full-time and part-time opportunities
  • A dynamic and supportive work environment
  • Opportunities for growth and development

At Henne, we are a welcoming, supportive, fun and energetic team We want to ensure that all our team members love working at Henne, which is why we offer the following perks and benefits:

  • 40% discount on our Henne products
  • Regular reward and recognition
  • Regular team socials

We are committed to fostering an inclusive and diverse environment where opportunities and challenges are a priority across many facets in which our business operates.

If you're passionate about delivering exceptional boutique experiences that make a difference we'd love to hear from you

  • Client Advisor

    1 week ago

    Melbourne, Victoria, Australia Tiffany & Co. Full time $70,000 - $120,000 per year

    Job DescriptionThe Blue Box.Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style.As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Chadstone store as a...

  • Client Advisor

    2 weeks ago

    Melbourne, Victoria, Australia Fendi Australia Pty Ltd Full time $60,000 - $120,000 per year

    Join the Legacy: Client Advisor at FENDIAbout FENDI:FENDI, the iconic Roman luxury house, is synonymous with exquisite craftsmanship, timeless elegance, and audacious creativity. As a FENDI Client Advisor, you will embody these values, representing the brand's rich heritage and contemporary vision while delivering an unparalleled client experience.The...

  • Client Advisor

    2 weeks ago

    Melbourne, Victoria, Australia Retailworld Resourcing Aus Full time $62,000 - $68,000 per year

    About the RoleAn exciting opportunity exists for a enthusiastic Client Advisor to join a luxury fashion concession within one of Australia's leading department stores. This role is perfect for someone with strong customer service skills, a passion for styling, and the drive to build lasting client relationships. As a Client Advisor, you'll play a key role...

  • Client Advisor

    1 week ago

    Melbourne, Victoria, Australia Louis Vuitton Full time $43,000 - $65,000 per year

    About The JobLouis Vuitton: More Than a Name... It's a MindsetFor more than 150 years, Louis Vuitton retail teams have shared the same spirit of excellence and passion. In their hands, they have the power to share Louis Vuitton's history and ensure our brand's success Our top priority is each client's experience, inspiring them in-store across our product...

  • Senior Client Advisor

    2 weeks ago

    Melbourne, Victoria, Australia Louis Vuitton Full time $90,000 - $120,000 per year

    Job responsibilitiesFor more than 150 years Louis Vuitton retail teams have shared the same spirit of excellence and passion. In their hands they have the power to share Louis Vuitton's history and ensure our brands success Our top priority is each clients experience, inspiring them in store across our product universe and taking them on a journey of...

  • Client Advisor

    2 weeks ago

    Melbourne, Victoria, Australia LVMH Fashion Group Australia Full time $60,000 - $80,000 per year

    Created in Spain in 1846, LOEWE approaches 180 years as one of the world's major luxury houses.Now under the Creative Direction of Jack McCollough and Lazaro Hernandez, the brand presents itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and...

  • client advisor

    2 weeks ago

    Melbourne, Victoria, Australia Scanlan Theodore Full time $40,000 - $60,000 per year

    DescriptionAbout us:Scanlan Theodore is a heritage Australian House – an epitome of elegance and refined sophistication. A House of artisans, luxurious fabrics and human values, it has stayed true to its independent spirit while threading a 40-year heritage of elevated craftmanship.Founded in 1987 by Gary Theodore, the House's long-standing success is tied...

  • Client Advisor

    3 days ago

    South Melbourne, Victoria, Australia Kieser Australia Full time $45,000 - $60,000 per year

    About UsKieser Australia is a network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics. Our team of Physiotherapists, Exercise Physiologists, and Exercise Scientists are dedicated to providing the highest standard of care using science and evidence-based methods to achieve the best outcome.The RoleResponsibilitiesJoin the...

  • Full-time Client Advisor

    2 weeks ago

    Melbourne, Victoria, Australia Louis Vuitton Full time $60,000 - $80,000 per year

    Job responsibilitiesAbout Louis VuittonFor more than 150 years, men and women at Louis Vuitton have shared the same spirit of excellence and passion, reaffirming their expertise every day. With us, every career is a journey, filled with excitement and challenge, desire and daring. There is no better way to reveal your potential.About The RoleWe are looking...

  • Full Time Client Advisor

    2 weeks ago

    Melbourne, Victoria, Australia Ferragamo Australia Pty Ltd Full time $40,000 - $60,000 per year

    Client AdvisorsWe are currently seeking enthusiastic part time and full time Client Advisors to join the Ferragamo family.About UsThe Ferragamo Group is one of the world's leaders in the luxury industry and whose origins date back to 1927.The Group is active in the creation, production and sale of shoes, leather goods, apparel, silk products and other...