Client Advisor

2 days ago

Melbourne, Victoria, Australia Fendi Australia Pty Ltd Full time $60,000 - $120,000 per year

Join the Legacy: Client Advisor at FENDI

About FENDI:

FENDI, the iconic Roman luxury house, is synonymous with exquisite craftsmanship, timeless elegance, and audacious creativity. As a FENDI Client Advisor, you will embody these values, representing the brand's rich heritage and contemporary vision while delivering an unparalleled client experience.

The Opportunity:

We are seeking a dynamic and passionate Client Advisor to join our team. In this role, you will be an ambassador for FENDI, playing a key part in cultivating lasting relationships with our discerning clientele.

Your Responsibilities:

  • Elevated Client Experience: Immerse clients in the world of FENDI, providing expert guidance and personalized service that reflects the brand's DNA at every touchpoint.
  • Sales Excellence: Drive sales performance by expertly showcasing the breadth of the FENDI collection, engaging in upselling and cross-selling strategies to exceed targets and KPIs.
  • Client Relationship Management: Cultivate and expand the FENDI community through strategic CRM activities, exclusive events, and targeted marketing initiatives.
  • Brand Presentation: Uphold the highest standards of visual merchandising and store presentation, ensuring a captivating and luxurious environment that aligns with FENDI's aesthetic.
  • Operational Excellence: Maintain meticulous stock management practices and adhere to all security compliance protocols.

Who We Are Looking For:

  • Luxury Aficionado: A genuine passion for luxury fashion, possessing a sophisticated understanding of design, materials, and craftsmanship. Proven experience in clienteling within a luxury retail environment is essential.
  • Customer-Centric Sales Professional: A results-oriented individual with a demonstrated track record of achieving sales goals while providing exceptional customer service.
  • Collaborative Team Player: A positive and supportive team member who thrives in a collaborative environment.
  • Adaptable and Driven: An agile and enthusiastic individual with a proactive approach to learning and a strong desire for continuous professional development.
  • Language Skills: Fluency in multiple languages is highly advantageous, enabling you to connect with a diverse clientele.

Why Join FENDI?

This is an exceptional opportunity to contribute to the success of an iconic luxury brand. We offer a competitive compensation package, comprehensive training and development programs, and a dynamic work environment where your passion for luxury fashion can flourish.

To Apply:

If you are a driven and passionate individual with a desire to excel in the world of luxury retail, we invite you to submit your application.

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