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Client Advisor
2 weeks ago
About the RoleAn exciting opportunity exists for a enthusiastic Client Advisor to join a luxury fashion concession within one of Australia's leading department stores. This role is perfect for someone with strong customer service skills, a passion for styling, and the drive to build lasting client relationships.
As a Client Advisor, you'll play a key role in delivering exceptional service, achieving sales targets, and contributing to an elevated shopping experience for every customer.
Key Responsibilities
- Provide personalised and professional service to every client, ensuring loyalty and repeat business
- Achieve sales targets and KPIs across sales, UPT, and average transaction values
- Build and manage a strong client database, with a focus on VIP clienteling
- Support visual merchandising and store presentation to reflect brand standards
- Assist with daily operations including stock management, online orders, and loss prevention
- Uphold a positive, inclusive, and professional team environment
What You'll Bring
- Previous experience in fashion retail, ideally premium or luxury
- Strong communication skills with a genuine client-first approach
- Proven ability to achieve sales and service targets
- Confidence in building long-term client relationships
- A professional and polished personal presentation
- Flexibility and adaptability in a fast-paced retail environment
What's on Offer
- Salary of $62,000 – $68,000 + super
- Uncapped commission structure rewarding your results
- Incredible staff discounts after successful probation
- Ongoing training and development opportunities
- Be part of a supportive team in a premium fashion environment
