Support Officer

2 weeks ago

Cairns, Queensland, Australia Australian Red Cross Full time $60,000 - $80,000 per year
  • Casual position
  • Based in Cairns

About UsAustralian Red Cross is part of the world's largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

The Cairns Wellbeing Centre provides a welcome home away from home for patients and their carers, who travel from some of the most remote parts of Far North Queensland to receive medical treatment. In this role, you will provide support to guests through the coordination of reservations, monitoring building services, and supporting the health and safety of guests and security of the Centre. You will assist guests with their health and wellbeing needs and medical requirements whilst they are staying at the Centre.

This role includes various shifts including day shifts, sleepover evening shifts, weekends and public holidays

What you will bring

  • Ability to communicate with people from culturally and linguistically diverse backgrounds with sensitivity
  • Demonstrated time management and organisational skills to coordinate administrative functions
  • Ability to use initiative, take direction, work with minimum supervision and contribute as part of a team
  • Sound knowledge in MS Office or similar packages and experience using databases
  • Experience in handling financial transactions
  • Experience in a community based or not for profit service is desirable
  • Experience working in an office/hotel/health environment providing administrative support and reception services would be advantageous
  • A current, employee Blue Card is a mandatory requirement

Why work with us?

Work for purpose, know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability.

Red Cross respects, values and encourages diversity. We believe that diversity in our people enriches our organisation as well as the impact we have.

Benefits that act for you, while you act for humanity

Financial wellbeing:In addition to your pay, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your pay. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation.

Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness, as well as access to guided meditation and other wellbeing programs.

Career development: Access to learning, training, and development courses

Further information

This role is covered by the Social, Community, Home Care and Disability Services Award – Level 3. Hourly rate from $ casual loading + superannuation + salary packaging.  For additional enquiries, please contactKylie Wood on for a confidential discussion.

Applications close:  27th August 2025

Please apply as soon as possible as we will be reviewing applications as they come in and may close the advertisement earlier

Whilst we appreciate interest in our roles, we will not be engaging with Agencies or Agency Candidates for this role.

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