Neighbourhood Support Officer

7 days ago


Cairns, Queensland, Australia beBeeCommunication Full time $62,900 - $84,438

We are seeking a support officer to work in our community care team. This role is responsible for coordinating different teams and being the first point of contact for internal and external customers.

Key Responsibilities:
  • Support and coordinate different teams within each neighbourhood.
  • Be the first point of contact for internal and external customers via phone, email, and in-person.
  • Manage requests, concerns, and inquiries.
  • Coordinate rosters and schedules for the neighbourhood.
  • Prepare correspondence and documentation as required.
  • Organize appointments, diaries, travel, and meeting preparatory arrangements efficiently.
  • Monitor and maintain office supplies and equipment.
  • Ensure the accuracy and integrity of information in our systems and databases.
  • Utilize software including Microsoft Office and database applications effectively.
Requirements:
  • Excellent communication skills both verbally and written.
  • Previous experience in rostering or scheduling.
  • Strong time-management skills and ability to prioritize tasks.
  • Proficient knowledge of MS Office and Database applications.
  • Confidence with digital devices or willingness to learn.


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