Guest Service Agent

1 day ago

Perth, Western Australia Marriott Hotels Resorts Full time $45,000 - $65,000 per year
Description

POSITION SUMMARY


Four Points by Sheraton - where timeless classics are integrated with modern details. The atmosphere is honest, uncomplicated and casual. Join us as a Guest Experience Expert in a community of approachable and straightforward talent offering simplified, not simple experiences to independent travellers.

Position Summary:

  • Be an expert on the hotel and the surrounding area, have a sense of the local to exceed traveller expectations 
  • Assign rooms according to traveller requests and preferences whenever possible
  • Handle general enquiries, and provide a friendly, genuine service with each traveller experience
  • Assist with verifying and adjusting billing for travellers whilst following up with traveller questions and requests
  • Build and strengthen relationships with existing and new travellers to enable future bookings

About You:

  • Experience with OPERA property management system or similar
  • Relevant experience in a similar role
  • Working rights in Australia
  • Enthusiastic to escalate your career
  • Self-motivated, driven and energized in a fast-paced environment
  • Armed with smart solutions and a can-do attitude
  • Be able to manage working overnights 

Our Benefits: 

  • Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends 
  • Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month 
  • Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group 
  • Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program 
  • Opportunity to receive Employee Referral Incentives and get paid for working with your friend 
  • Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness


At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

  • Doorperson (Guest Services)

    1 day ago

    Perth, Western Australia Marriott Hotels Resorts Full time $60,000 - $80,000 per year

    Description Guest Arrival Team Leader Beautiful location on the Elizabeth Quay waterfront5 minutes walk from Elizabeth Quay station and close to public transportFree Employee Duty MealsFree breakfast cereal, coffee and tea throughout the dayDiscounts on hotel rooms and food and beverage with Marriott InternationallyDiscounts on retail venues around the...

  • Guest Service Expert

    1 day ago

    Perth, Western Australia Marriott Hotels Resorts Full time $60,000 - $80,000 per year

    Description The Westin Perth is looking for our next Guest Service ExpertOur CompanyMarriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 8,000 properties, you'll find us in your neighborhood and in more than 130 countries across the globe....

  • Guest Services Manager

    3 days ago

    Perth, Western Australia Westin Hotels & Resorts Full time $80,000 - $120,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe Westin Perth, 480 Hay Street, Perth, Western Australia, Australia, 6000VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeManagementGuest Services ManagerWe are looking for an excellent Guest Services Manager on Duty to rise with us and empower the better youOur...

  • Guest Services Manager

    1 day ago

    Perth, Western Australia Marriott Hotels Resorts Full time $80,000 - $120,000 per year

    Description Guest Services ManagerWe are looking for an excellent Guest Services Manager on Duty to rise with us and empower the better youOur CompanyMarriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 8,500 properties, you'll find us in your...

  • Customer Experience Agent

    7 days ago

    Perth, Western Australia Cushman & Wakefield Full time $40,000 - $120,000 per year

    Job TitleCustomer Experience AgentJob Description SummaryAs a Customer Experience Agent, this role delivers an exceptional resident and visitor experiences in every interaction, whilst delivering a range of on-site workplace services. With a focus on anticipating needs, listening to the resident and visitors, and making every interaction simple, effective,...

  • Guest Services and Sales Assosiate

    3 days ago

    Perth, Western Australia Alex Hotel Full time $45,000 - $65,000 per year

    Position Overview:This dynamic role blends exceptional guest service with proactive event sales support. As a Guest Service & Events Sales Associate, you will spend approximately 80% of your time delivering outstanding front desk service—welcoming guests, managing check-ins and check-outs, handling inquiries, and ensuring a seamless stay experience. The...

  • Buyers Agent

    2 weeks ago

    Perth, Western Australia Flame Tree Buyers Agents Full time $90,000 - $120,000 per year

    Company DescriptionWe are the new brand on the block, but our Principal and management team have been 25 yesrs, drdicated Buyers Agents focussed on highest snd best outcomes, customer service excellence and awatd winning achievements. Learn from thr bestRole DescriptionThis is a full-time hybrid role for a Buyers Agent located in Perth, WA with remote work...

  • Rental Service Agent

    7 days ago

    Perth, Western Australia Indie Campers Full time $40,000 - $60,000 per year

    ABOUT USIndie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.With over one million nights rented through our travel platform, we have...

  • Field Agent

    7 days ago

    Perth, Western Australia Credit Corp Full time $60,000 - $80,000 per year

    All Work types Casual (1)All Locations Perth (1)All Categories Operational Services (1)Field Agent / Delegated Assistant BailiffApply nowJob no:495020Work type:CasualLocation:PerthCategories:Operational ServicesBaycorpis a leading provider of credit and receivables management services in Australia and a part of Credit Corp Group. Our core business function...

  • Vehicle Service Agent

    3 days ago

    Perth, Western Australia Avis Budget Group Full time $45,000 - $135,000 per year

    Keeping our fleet looking like new is essential to our operations so we are looking for people who aren't scared of hard work and have a keen eye to detail to come and be part of our fantastic teamFulltime permanent role – Perth Airport BasedBig, stable, global company with opportunity to move internallySupportive, friendly and caring cultureEntry level...