
Confirmation Specialist – Solar Appointments
2 days ago
Solar Surge Australia is a fast-growing solar retailer and installer with two-week battery installs and a reputation for quality and clear communication.
The RoleBe the vital link between customers and our solar specialists.
You'll confirm pre-booked appointments and receive hot ready to book leads, ensure every client is ready for their consultation, and keep our calendars accurate so every day runs smoothly.
- Call customers 24+ hours before their appointment to confirm details
- Follow a clear script, handle objections and build excitement for the visit
- Rebook efficiently when required and maintain accurate schedules
- Manage emails and SMS replies, ensuring power bills and documents are attached
- Work closely with sales specialists to maximise productive days
- Confident phone manner and strong written communication
- Proven scheduling or customer service experience (contact centre or bookings ideal)
- Sharp attention to detail and solid CRM skills
- Ability to stay organised under pressure
- Base + performance incentives paid weekly
- All calls are from hot, pre-qualified leads – no cold calling
- Fast-growing company with supportive leadership and training
- Premium solar systems and rapid two-week battery installations
Burleigh Heads office, onsite only role - not remote
Standard weekday roster Monday - Thursday 9.30am - 6pm (1 hour lunch break)
Click Apply and include:
- Your experience with appointment setting / confirming
- Your experience with CRMs and scheduling
- Your current availability or notice period
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