Confirmation Specialist – Solar Appointments

1 day ago


Burleigh Heads, Queensland, Australia Solar Surge Australia Pty Ltd Full time $45,000 - $60,000 per year
About Us

Solar Surge Australia is a fast-growing solar retailer and installer with two-week battery installs and a reputation for quality and clear communication.

The Role

Be the vital link between customers and our solar specialists.

You'll confirm pre-booked appointments and receive hot ready to book leads, ensure every client is ready for their consultation, and keep our calendars accurate so every day runs smoothly.

Key Responsibilities
  • Call customers 24+ hours before their appointment to confirm details
  • Follow a clear script, handle objections and build excitement for the visit
  • Rebook efficiently when required and maintain accurate schedules
  • Manage emails and SMS replies, ensuring power bills and documents are attached
  • Work closely with sales specialists to maximise productive days
What We're Looking For
  • Confident phone manner and strong written communication
  • Proven scheduling or customer service experience (contact centre or bookings ideal)
  • Sharp attention to detail and solid CRM skills
  • Ability to stay organised under pressure
Why Join Solar Surge
  • Base + performance incentives paid weekly
  • All calls are from hot, pre-qualified leads – no cold calling
  • Fast-growing company with supportive leadership and training
  • Premium solar systems and rapid two-week battery installations
Location & Hours

Burleigh Heads office, onsite only role - not remote

Standard weekday roster Monday - Thursday 9.30am - 6pm (1 hour lunch break)

How to Apply

Click Apply and include:

  • Your experience with appointment setting / confirming
  • Your experience with CRMs and scheduling
  • Your current availability or notice period


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