Support Officer Rural Products

7 days ago

Townsville Primart, Australia Elders Rural Services Full time $40,000 - $60,000 per year

About the role

We are seeking a Support Officer Rural Products to join our close-knit Townsville team on a full-time, permanent basis. Joining a diverse team that has been providing livestock, finance & insurance and, rural products advice to the local community since 1988, you will enjoy the diversity of working in the branch assisting our clients and processing sales.

This is a dynamic role that will see you as the first point of contact for clients engaging with our branch where you will process in-store sales and client orders for stockfeed & supplements and fertilisers. Drawing on your understanding of the agricultural industry and administration skills, you will build and maintain strong relationships with clients – in-store, over the phone and while delivering orders.

Supported by the Elders network, you will be provided with the tools necessary for you to grow in your career.
 

Responsibilities
As a Support Officer Rural Products, you will:

  • Provide exceptional customer service and accurate product knowledge – in-store, on farm and over the phone

  • Accurately quote and process customer orders, ensuring timely delivery, invoicing and account settlement

  • Conduct daily banking, inventory purchasing, reconciling, receipting and reporting

  • Ensure the presentation of the Rural Products store is organised and tidy

  • Manage stock levels, ensure accurate inventory records and optimise product availability

  • Ensure effective stock control measures, including regular stock takes and rotation

About you
To succeed at Elders, you have:

  • Previous experience in a retail environment (Agricultural products preferred)

  • Demonstrated experience conducting administrative duties such as banking, processing and ordering

  • Strong understanding of agricultural seasonal fluctuations, products and market trends

  • Proficiency in using the Microsoft suite and operating POS systems 

  • Current MR license, forklift license, and Agsafe accreditation (or willingness to obtain)

  • Passion to provide a high level of customer with strong communication skills

About Elders

As a trusted Australian agribusiness, we have played an important role in the agricultural sector for 185 years. Our expansive network across Australia offers links to markets, tailored advice and specialist knowledge across a range of products and services, including farm supplies, agronomy, livestock, wool, grain, finance, insurance, and real estate.

 We are committed to a sustainable and prosperous future for rural and regional communities and creating value for all stakeholders in the agricultural supply chain, across both Australian and international markets.

Elders is for Australian agriculture.

We are now looking for the next generation to be part of something big and drive the future of Elders.

If you are ready to grow your career with Elders, please click on 'Apply' today.

For more information, please contact Nikolai Summersby, Branch Manager, on or you can visit our careers page.

Please note, applications may be shortlisted as they are received.

At Elders, we strive to create a safe environment where everyone can thrive. We aspire to do this by recognising talent, promoting inclusion and celebrating diversity. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Elders.

We will accept applications from all people with the right to live and work in Australia.

#LI

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