National Account Manager

It's fun to work in a company where people truly BELIEVE in what they're doing

Job Description: 

About us :
 

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage, our AI-powered digital platform, we offer what we believe to be the industry's first business-to-consumer-like experience. We also provide a broad range of technology services, including financing, specialised marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at

About the role:

Ingram Micro is seeking an experienced National Account Manager to join our Consumer Division.  This role will see you focused on building and maintaining trusted Relationships with both our Customers and Vendor partners.  Responsible for managing all day-to-day Account Management functions, to assist with growing your product and Category portfolio within each unique Retailer Business. 

Role responsibilities

• Management of Sales Targets and Weekly Sales Forecasting.

• Engaging with all Internal stakeholders to drive towards successful customer outcomes

• Analyse key customer metrics to drive growth.

• Managing, developing and growing your assigned Customers within your Region

• Developing strong and trusted business relationships with Ingram Micro's Customer and Vendor Partners

• Develop a fast understanding of what metrics drive each unique retailer's behaviour to ensure we are tailoring our offer to what suits their Business Model

• Achieve the Revenue & Gross Margin targets set each month by the business

• Assist with the execution of customer trading terms

• Pro-active National Account Management, working with the Customer to achieve their goals and metrics, along with focusing on Ingram Micro's goals at the same time.

• Building relationships with New Vendors being onboarded to find opportunities within your Customer segment

• Developing Quarterly Business plans to ensure we remain committed to growth in the region, aligned with maintaining focus on Ingram Micro's financial goals.

Role requirements

• A strategic thinking mindset – forward thinking, strong influencing skills, and commercially sharp.

• Strong relationship-building skills with experience in Account Management within the Consumer space.

• Confidence working across multiple Customers and Vendors with strong organisational skills.

• Solid understanding of financial and sales metrics.

• A willingness to continue to grow and develop your own skill set amongst multiple Customer segments 

What's in it for you

At Ingram Micro, we treat each other with dignity & respect, providing an environment where you are always encouraged to be yourself. We are a collaborative team that likes to challenge the status quo, we understand the importance of work-life balance, encourage our people to grow their careers.  You can look forward to working in an exciting, stimulating workplace that provides a range of opportunities where you can make a real difference.

Inclusion, Diversity and belonging lies at the heart of everything we do at Ingram Micro and we are committed to hiring great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all genders and ages, people with disabilities, Aboriginal and Torres Strait Islander peoples,  LGBTQIA+ and diverse groups.

Finally, you will get the chance to become part of the world's leading Technology Solutions provider. We look forward to hearing from you and how you would like to make a positive difference through the role towards the business.

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