Operational Delivery Manager

2 weeks ago

Melbourne, Victoria, Australia Core Talent Full time US$150,000 per year

I'm working exclusively with a well-established HVAC business that's entering a new phase - leaner, smarter, and ready for someone to take the reins operationally.

This is a rare opportunity for a senior HVAC professional with leadership experience to step into a critical #2 position, working directly alongside the owner to shape the business's future.

No corporate red tape. No bloated structures. Just a hands-on, well-run company that wants the right person to help drive performance, people, and profitability.

The Opportunity

This business has solid systems, a loyal client base, and a reputation for high standards.

They're not looking for someone to rip it all up and start again - they're looking for someone to refine, lead, and grow what's already working.

Key responsibilities include:

  • Overseeing day-to-day operations across service and projects
  • Leading a strong field and office team with a focus on performance and culture
  • Driving job profitability through smart planning and delivery
  • Supporting sales efforts and building client relationships
  • Systemising processes and freeing up the Director for strategic work
  • Becoming the operational backbone of the business
Who It Suits

This role is ideal for someone with:

  • Up to 20 years experience in HVAC, ideally from a hands-on trade background (refrigeration, mechanical plumbing, or electrical)
  • Proven leadership capability in a delivery or operations role from a Commercial AC background
  • Strong commercial acumen - you understand margins, clients, and quoting
  • A calm, clear communication style and strong people skills
  • Someone who's ready to partner with a business owner, not just "manage"

This is not a desk job. It's a leadership role for someone who still likes to be close to the action - who leads by example and earns trust through experience and results

What's On Offer

  • Base salary up to $150,000 (Depending on Exprience)
  • A stable, profitable business with low staff turnover and strong repeat work
  • The chance to build toward profit share or equity down the track
  • Real influence - your ideas will be heard, and your leadership will matter

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