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Administrator

2 weeks ago

Gold Coast, Queensland, Australia Randstad Australia Full time $45,000 - $60,000 per year

Combine your customer service skills with strong administrative support in this dynamic role We're seeking a Administrator to join a growing business on the Gold Coast, offering variety, training, and the chance to work on unique projects.

About your new role

You'll be the first point of contact for customers and provide exceptional service while supporting the sales process. This role involves handling enquiries, processing orders, and ensuring every customer interaction is smooth and professional.

Key responsibilities include:

  • Answer calls and respond to emails promptly
  • Assist retail and wholesale customers with quotes and enquiries
  • Liaise with reps and installation teams to coordinate jobs
  • Enter and process sales orders accurately
  • Schedule pick-ups and deliveries for customers
  • Maintain customer records and project files
  • Use company software to map turf areas and generate quotes

What you will need to exceed

  • The successful candidate will have strong communication skills, attention to detail, and the ability to thrive in a busy environment.
  • Experience in customer service, admin, or sales support
  • Proficient computer skills (email, spreadsheets, quoting systems)
  • Ability to learn mapping/quoting software (training provided)
  • High accuracy in data entry and reporting
  • Strong multitasking and time management skills

Personal attributes we value:

  • Friendly, approachable, and confident communicator
  • Team player with a positive, can-do attitude
  • Quick learner who adapts to change easily
  • Organised and proactive with strong initiative

What you will get in return

  • Competitive salary package
  • Training on specialised software
  • Supportive, friendly team environment
  • Opportunity to work with a growing business in the landscaping industry

Next steps

If you're ready to bring your customer service skills to a business where no two days are the same, we'd love to hear from you. Apply now