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Admin and Office Support Officer

2 weeks ago

Mildura, Victoria, Australia Chandler Macleod Group Full time $77,472 per year

Mandatory: Australian Citizenship required to work within Federal Government.

About the company:

This leading Federal government agency supports Australian's in achieving their goals and helps them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role. This is a great opportunity for an experienced Reception/Administration candidate to join this busy team for a long-term temporary assignment until the end of December 2025.

About the role:

  • Providing counter/reception support for the local office including customer enquiries in the self-help kiosks and online support.
  • Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.
  • Managing the team shared email inbox, appointments and telephone enquiries.
  • Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
  • Undertaking research and investigation activities and preparing associated reports and correspondence.
  • Undertaking a range of data entry activities and ensuring follow up is completed.
About you:
  • You will have previous experience working in a reception or face to face customer service environment
  • You will have ability to work in a team
  • You will have strong communication and customer service skills
  • You will have ability to manage conflict and difficult/sensitive conversations
  • You will have Microsoft Suite skills (Excel, Word, Outlook, Teams)
  • You will have ability to use initiative and work independently
  • You will have ability to learn new systems and processes
Benefits:
  • ASAP Start (pending Federal Police Clearance)
  • Temporary casual assignment until 31st December 2025
  • Full time hours Monday to Friday – 8.30am – 4.30pm
  • $37.36 per hour Super
  • Mildura VIC and Devonport TAS locations

How to Apply:

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA community.

You can read more about our commitment to diversity and inclusion at

Please note the successful candidate for this role must hold Australian Citizenship, and willing to complete a Federal Police Check.

Please click 'APPLY" to upload your details and resume to be considered for this role.