
Practice Manager
2 weeks ago
Are you an experienced, compassionate professional ready to lead a close-knit medical team with warmth and confidence?
About the Role:
Our small, boutique medical centre in Newcastle is seeking a capable and nurturing Practice Manager or Medical Receptionist to support our clinicians and ensure smooth day-to-day operations.
You'll play a central role in keeping the practice running with care and efficiency—supporting both staff and patients with a gentle, can-do approach.
Key responsibilities:
- Overseeing daily operations and bringing structure and calm to the clinic
- Leading and supporting a small, friendly team
- Coordinating rosters and ensuring smooth patient flow
- Managing invoicing, billing, and daily financial tasks
- Liaising with private hospitals and managing referrals and correspondence
About You:
You're organised, approachable, and confident in managing the needs of a busy practice with kindness and professionalism.
You'll ideally have:
- Prior Practice Management experience, or 2+ years as a Senior Medical Receptionist
- Strong working knowledge of Best Practice or VIP medical software
- Experience in medical billing, debtors, and Xero would be highly regarded
- Excellent communication skills and a warm, patient-first attitude
- Supportive, inclusive team environment
- Boutique setting with a strong focus on patient care and service
- Family-friendly and flexible culture
- Opportunity to make the role your own and shape how the practice runs
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