Facilities, Repairs

Brandbank Group is seeking a proactive Facilities, Repairs & Maintenance Coordinator to support our growing retail store network.

Reporting to the Project & Procurement Manager, you'll manage maintenance requests across our stores, warehouses and support office, ensuring timely repairs, preventative maintenance, and compliance with safety standards. In addition, you'll work closely with store teams, managers, contractors and suppliers to deliver high-quality outcomes within budget and timeframes.

THE ROLE:

• Receive and process maintenance requests across our store network, warehouses, and support office.
• Coordinate reactive, planned and preventative maintenance works, ensuring timely and cost-effective outcomes.
• Support new store setups by arranging contracts and ensure prompt closure of accounts when stores exit.
• Liaise with retail store teams, area/state managers, and head office departments to resolve issues efficiently.
• Manage relationships with external contractors and suppliers to deliver high-quality work within budget.
• Conduct regular office walk-throughs to identify and resolve lighting, cleaning, and general maintenance issues.
• Evaluate maintenance requests, obtain quotes, and determine whether works fall under landlord responsibility.
• Prepare and submit purchase orders for maintenance works requiring approval.
• Ensure invoices are received and processed in line with company policies.
• Provide training and support to store teams on using the maintenance system effectively.
• Identify opportunities to streamline processes and reduce costs.
• Assist the WHS team by reviewing monthly site audits and following up on identified risks.
• Collaborate with the Store Planning team and assist with administrative tasks as required.
• On-site role 5-days per week, based in our St Kilda Road offices.

THE IDEAL CANDIDATE:

• Experience in facilities or property maintenance, ideally within a retail environment.
• Practical knowledge of built environments and maintenance systems.
• Strong communication and negotiation skills.
• Excellent time management and attention to detail.
• Confidence using Microsoft Office (Excel, Word, Outlook).
• A proactive mindset, always looking for ways to improve and support the team.

ABOUT BRANDBANK GROUP:

Brandbank was founded on bold creative thinking. We exist to ensure that the entire experience of a brand is brilliantly designed and beautifully connected, and the customer is at the heart of everything we do. Our growing business is built on a house of carefully curated brands, each chosen for a specific reason to deliver rich connections to our customers. Brandbank Group consists of Seed Heritage, Unison, allkinds, Commonry, kikki.K & FINE-DAY.

WHY JOIN THE BRANDBANK GROUP TEAM?

• Generous discounts across all Brandbank Brands
• Opportunity to work for a uniquely Australian Retail Group with a global vision
• Supportive team culture and environment
• Employee Referral Program – be rewarded for referring great new people to our team
• Health and Wellness initiatives with access to Employee Assistance Program
• Brandbank Day – An additional day's leave to use however you like – whether it's for life admin, cultural celebrations, or simply recharging.
• You & Your Mate – Yes, we mean your dog Bring your furry friend to work and make your day that little bit brighter.
• Sample Sales – Exclusive access to product samples at great prices – a fun and exciting benefit for anyone who loves our brands.
• Pantry Perks – Free breakfast and snacks available on-site for a quick pick-me-up.
• End-of-Trip Facilities – Including bike stands, showers, towel service, and ironing boards for those commuting in active ways.

To learn more and see all job listings, visit:  

Please note: Brandbank Group is not currently seeking support from recruitment agencies for this role and will not accept any unsolicited candidate profiles or associated fees. We encourage interested applicants to apply directly if they would like to be considered for this opportunity.