Patient Sales Coordinator/ Front Office Reception

10 hours ago

Geelong Victoria Australia Dental Boutique Full time $60,000 - $90,000 per year

Bring your service mindset to a life-changing industry – no late nights, no Sundays, just smiles.

Are you known for delivering exceptional service and building instant rapport? Whether you come from healthcare, hospitality, high-end retail, or a sales background, this is your chance to step into a meaningful role that blends care, coordination, and conversion.

At Dental Boutique Geelong, we're offering a unique hybrid position designed for someone with strong people skills and a passion for delivering premium experiences, with the opportunity to grow into a Patient Sales Consultant role based on performance and potential.

About the Role:

You'll begin as a Front Office Coordinator – the warm, welcoming face of Dental Boutique Geelong. From greeting patients to managing appointments and ensuring each visit runs smoothly, you'll help create a memorable and seamless experience for every client.

But this role goes beyond the front desk. If you have a natural ability to build trust, communicate with confidence, and help people take the next step, you'll transition into a Patient Sales Consultant – guiding clients through their smile journey with care and clarity.

What You'll Be Doing

  • Welcome patients with professionalism and warmth
  • "Check in" and "check out" clients while managing appointment schedules
  • Handle phone enquiries and complete admin tasks with accuracy and efficiency
  • Create a calm, confident environment that puts patients at ease
  • Coordinate with the wider team to ensure smooth daily operations

What You'll Be Growing Into

  • Lead tailored consultations to support patients through their decision-making journey
  • Build trust and rapport with clients while presenting treatment options
  • Manage treatment plans, appointment scheduling, and follow-up communication
  • Collaborate with clinicians to ensure personalised, high-quality care
  • Use your natural ability to influence and connect to drive conversions

About You

  • You might come from hospitality, healthcare, dental, high-end retail, or sales – but you bring a premium customer service mindset to everything you do
  • You're confident, warm, and thrive in high-touch, people-focused roles
  • You're organised, detail-oriented, and love creating structure and calm in busy environments
  • You're ambitious, emotionally intelligent, and eager to grow into a role with more responsibility and impact
  • You're motivated by helping people and delivering meaningful results

What We Offer

  • A clear career pathway from Front Office to Patient Sales Consultant
  • Regular hours – typically Monday to Friday (no late nights, no Sundays)
  • Tailored development, premium training, and mentoring from a high-performing team
  • A beautiful Geelong clinic environment and a values-driven culture
  • The chance to help people transform their lives and feel proud doing it

More About Us

At Dental Boutique, we don't just change smiles – we change lives. With over 50,000 smile transformations across Australia and New Zealand, we combine world-class expertise, artistry, and innovation to deliver natural, confidence-boosting results.

We're proud to be:

  • Australian Business of the Year, Dental Services of the Year, and Health Services of the Year
  • A premium, nationally recognised brand driven by excellence and care

A team that lives by our values:

  • We Care and Respect
  • We Deliver What We Say We Will Do
  • We Do Everything With Passion
  • We Pay Attention to Detail
  • We Lead the Way

How to Apply

Ready to join our Geelong team? Apply today to start your journey in a rewarding and people-focused career Candidates must have full working rights in Australia.

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