Patient Sales Coordinator/ Front Office Reception

3 days ago

Geelong, Australia Dental Boutique Full time

Bring your service mindset to a life-changing industry - no late nights, no Sundays, just smiles.

Are you known for delivering exceptional service and building instant rapport? Whether you come from healthcare, hospitality, high-end retail, or a sales background, this is your chance to step into a meaningful role that blends care, coordination, and conversion.

At Dental Boutique Geelong, we’re offering a unique hybrid position designed for someone with strong people skills and a passion for delivering premium experiences, with the opportunity to grow into a Patient Sales Consultant role based on performance and potential.

**About the Role**:
You’ll begin as a Front Office Coordinator - the warm, welcoming face of Dental Boutique Geelong. From greeting patients to managing appointments and ensuring each visit runs smoothly, you’ll help create a memorable and seamless experience for every client.

But this role goes beyond the front desk. If you have a natural ability to build trust, communicate with confidence, and help people take the next step, you’ll transition into a Patient Sales Consultant - guiding clients through their smile journey with care and clarity.

**What You’ll Be Doing**

- Welcome patients with professionalism and warmth
- “Check in” and “check out” clients while managing appointment schedules
- Handle phone enquiries and complete admin tasks with accuracy and efficiency
- Create a calm, confident environment that puts patients at ease
- Coordinate with the wider team to ensure smooth daily operations

**What You’ll Be Growing Into**

- Lead tailored consultations to support patients through their decision-making journey
- Build trust and rapport with clients while presenting treatment options
- Manage treatment plans, appointment scheduling, and follow-up communication
- Collaborate with clinicians to ensure personalised, high-quality care
- Use your natural ability to influence and connect to drive conversions

**About You**

- You might come from hospitality, healthcare, dental, high-end retail, or sales - but you bring a premium customer service mindset to everything you do
- You’re confident, warm, and thrive in high-touch, people-focused roles
- You’re organised, detail-oriented, and love creating structure and calm in busy environments
- You’re ambitious, emotionally intelligent, and eager to grow into a role with more responsibility and impact
- You’re motivated by helping people and delivering meaningful results

**What We Offer**

- A clear career pathway from Front Office to Patient Sales Consultant
- Regular hours - typically Monday to Friday (no late nights, no Sundays)
- Tailored development, premium training, and mentoring from a high-performing team
- A beautiful Geelong clinic environment and a values-driven culture
- The chance to help people transform their lives and feel proud doing it

**More About Us**

At Dental Boutique, we don’t just change smiles - we change lives. With over 50,000 smile transformations across Australia and New Zealand, we combine world-class expertise, artistry, and innovation to deliver natural, confidence-boosting results.

**We’re proud to be**:

- Australian Business of the Year, Dental Services of the Year, and Health Services of the Year
- A premium, nationally recognised brand driven by excellence and care

**A team that lives by our values**:

- We Care and Respect
- We Deliver What We Say We Will Do
- We Do Everything With Passion
- We Pay Attention to Detail
- We Lead the Way

**How to Apply**

** Company Overview**:

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