Business Development Representative

ABOUT YOU:

Are you collaborative and outcome-focused with a cool head under pressure?

Are you empathetic, patient, and creative?

Are you passionate about making a difference in the lives of others?

ABOUT JIGSAW:

Jigsaw is a not-for-profit organisation designed to break the cycle so many people with disability face – of never gaining entry to the workforce.

At Jigsaw, we believe people prepare best for work, through work and our mission is to build 'an Australia in which people with disability are fully included in the workforce'.

At the heart of the Jigsaw model is a thriving document and data management business, providing a range of high-quality commercial services to corporate and government clients. This business enables us to provide a training pathway for people with disabilities to prepare for employment at their own pace and undertake award wage employment before transitioning to open employment.

ABOUT THE ROLE:

The Business Development Representative will support the sales function driving Jigsaw's Digital Business services across all sites. Together with the Head of Growth, this role will support the acquisition of new Jigsaw Digital and Connect contracts.

KEY ACCOUNTABILITIES:

• Initiate contact with prospects and clients via phone, email and social media
• Identify and develop new business opportunities through various channels, e.g., prospecting, networking, referrals, existing customers
• Meet and present Jigsaw's offerings tailored to the specific needs of the prospects
• Prepare proposals and quotations
• Serve as the primary point of contact ensuring consistent communication
• Identify opportunities to introduce additional offerings to current Jigsaw clients
• Prepare sales reports and forecasts in collaboration with the Head of Growth
• Leverage CRM software and other tools to track leads, manage customer interactions and analyse sales data
• Handle any client enquiries and complaints efficiently, ensuring client satisfaction
• Establish a feedback loop with clients to gather insights on product performance, customer satisfaction and areas of improvement

QUALIFICATIONS & EXPERIENCE:

• 2+ years of sales experience
• Well developed interpersonal skills including exceptional written and verbal communications
• Strong communication, negotiation and persuasion skills
• Strong administrative, project management and organisational skills
• Capable multitasker to manage many workflows concurrently
• Commercial awareness - be able to connect the dots between pain points and solutions whilst delivering value to the customer, and revenue to Jigsaw
• Alignment with Jigsaw and Fighting Chance's values

REQUIRED TO:

• Have a passion for and/or experience with working with people with a disability
• Have a right to work in Australia
• Possess or be willing to obtain a NDIS Workers screening check
• Possess or be willing to obtain a Working With Children Check
• Possess and maintain current First Aid and CPR certifications

WHAT WE OFFER:

Jigsaw cares about our employees and our employees care about what they do Jigsaw is passionate about investing in our employees by providing:

• Competitive pay exclusive of superannuation
• NFP Salary packaging options that increase your take-home income
• 4 additional days of paid leave to focus on wellness
• Ongoing training
• Career development opportunities
• Access to an EAP
• Anytime fitness gym membership discounts
• Access to a range of discounts through our HR platform employment hero

Jigsaw employees work both collaboratively and individually to kick goals and overcome challenges every day.

JIGSAW VALUES:

• The person is the point
• The power of YES
• A hand up, not a hand out
• Unbeatable workforce
• We're trailblazers
• Where to next?

If this sounds like you please submit an application with your resume and cover letter so our Recruitment team can contact you

Jigsaw is empowered by Fighting Chance Australia.