On-Call Worker

On-Call Worker

·       Community based organisation, steeped in a values-driven culture

·       Join a high performing team that celebrates all successes, big and small

·       Rotating roster during the period of 4pm-9am Monday to Saturday

·       Generous NFP salary packaging available (up to $15,900/annum)

·       Generous leave provisions including birthday leave and 5 weeks annual leave after 2 years of service

We Are Key Assets Australia

Key Assets is a leading not-for-profit, children, family and community services agency, founded in Australia in 2007. We provide foster care & family services. Operating across all states, the ACT and Norfolk Island, our purpose is to achieve positive and lasting outcomes for children, families, and communities. To achieve that, we need people like you

We pride ourselves on being inclusive and embrace and celebrate the diversity of all people within our communities. Our diversity helps us provide the best support possible to carers, families, children and young people and all of our external stakeholders.

A little about the role

Our Complex Care team provide 24/7 care for our children and young people.  The new on-call team including this brand new on-call role, will receive incoming calls from KAA Complex Care staff seeking support and guidance during their shifts observing and implementing Child Protection and Child Safe Procedures, Better Care Better Services Standards and adhere to Safer Caring Guidelines.

·       You will review, monitor and manage response to all critical incidents in line with Key Assets policy and procedures.

·       You will support staff through incident management and escalate calls appropriately to delegated authority

·       Liaison with the Key Care Team tracking trends and incidents across the 24/7 care of placements is just one of many core tasks

·       During your shift you will assist in basic rostering and shift changes, actioning backfill and staff changes in collaboration with the rostering team

The base salary for this position is $85, $91,586.56 /annum (based on 1.0FTE) + super + salary packaging options up to $15,900 per annum. This position is a full-time, ongoing role.  Please note: You will be working a rotating roster during the period of 4pm-9am, Monday to Saturday.

About you

You will bring your 5 years+ experience of working with children and young people in the care system with evidence of being able to provide direct care to individuals, overnight support, that assists in meeting their social, emotional, educational/vocational, health, recreational and cultural needs whilst achieving their independent living goals, together with

·       Having substantial leadership/supervisory experience in a similar role, with training and qualifications in youth, social work or community services, with a sound knowledge of Child Protection practice

·       You will be able to demonstrate your experience with the ability to work with children and young people, with challenging behaviour in a trauma informed way.

·       You will be reliable, flexible and dependable with solid organisational skills including attention to detail and the ability to multitask.  Your ability to demonstrate effective communication both written and verbal is essential.

My Key Assets

The health and wellbeing of our people is at the core of our employee and client experience. All employee offerings are intentionally curated with care, allowing you to bring your best self to work, every day. Knowledge sharing, ongoing learning and development, engagement and recognition are key pillars in our culture and values.

·       Work-Life Balance: We are well equipped to support a hybrid approach to the future of work and have developed a flexible work framework to support these arrangements. We understand that work-life balance is important and accommodate flexibility for team members wherever possible. Flexible, family-friendly working arrangements and remote work – just ask us

·       Health and Wellbeing: We promote health and wellbeing for our people, just like we would for the children, families and communities we serve. We provide discounted health insurance and gym memberships, confidential counselling services and offer 5 weeks of annual leave after 2 years' continuous service with us

·       Professional Development: We provide both digital eLearning and ongoing face to face training as well as an online library. Your continual professional development is always top of our priority list - you'll have access to apply to our Annual Learning fund for subsidised professional development opportunities

·       Salary Packaging: part of your wage is paid tax free each pay, saving thousands in tax each year.

The fine print

·       Applications close: Sunday 7th September 2025, 10pm WST

·       For further information, please contact Emma Miles, Operations Manager on

·       Successful candidates will be required to undergo a 395 Dept of Communities check, hold a valid WWCC and other checks which can be discussed at interview.

**If you are seeking a role in an excellent, innovative, and supportive team, in a growing organisation, we would love to hear from you. Click Apply today

Note for our recruiter network - we're handling this recruitment in-house and kindly ask that agencies refrain from contacting us regarding this opportunity.**

Key Assets Australia is committed to Equal Opportunity, ethical practice and the principles of cultural diversity and social inclusion.

Key Assets is a Child Safe organisation, committed to the safety and wellbeing of all children and young people.

While we're reviewing your application, get to know us by visiting our website and on social media #WeAreKeyAssets.