Sales Associate Trainee

3 days ago

Stanmore NSW, Australia Music on Stage Full time $30,000 - $60,000 per year

Join Our Team at Music on Stage

Are you someone with a passion for following up on every Sales Opportunity?

We are hiring casual Retail Associates who will be the friendly face of our store but highly motivated to follow up and close every Sales ... and still get through the normal tasks that come with the role.

We are looking for someone to join our tight knit team.

Key Responsibilities:

* Assist walk-in & phone-in customers with product information and queries.

* Respond to customer queries via phone and email with professionalism and clarity.

* Process and fulfill online orders accurately.

* Maintain a welcoming, organized retail environment.

What We're Looking For:

KEY ATTRIBUTES:

* Willing to do what it takes to close any sales leads

* A go-getter who is self motivated and prefers a busy day to sitting on a chair

* Flawless written and verbal communication skills.

* Excellent phone manner with clear pronunciation and ability to understand and write down what someone is asking for/talking about

* Reasonable computer skills (ability to manage emails, online orders, basic software).

* You will be required to lift and move heavy speakers and production equipment from time to time

Key daily duties

* Dealing with customers queries and orders (face to face, over the phone as well as online)

* Fulfilling online orders

* Managing stock levels

* Accepting deliveries and restocking the store

* Managing store presentation and cleanliness

* You will need to be proficient at punctuation/spelling as you will be emailing and message clients and suppliers constantly as well as have a good phone manner.

What we provide

* A great atmosphere and team to work with

* We will provide in person-training

* We will provide training with the following software/platforms: Invoice Expert, BigCommerce, Odoo & SMS Global but be expected to know how to use Outlook & Word

*****************************************

If you're ready to join a vibrant team and work in a music-filled environment, apply today

Location: Stanmore, Sydney
To Apply: email your CV with a cover letter giving us a quick background of any retail or sales experience you might've had.
Music on Stage – Where the Love of Music Meets Great Service

Job Type: Casual

Pay: $25.00 per hour

Benefits:

  • Employee mentoring program
  • Professional development assistance

Application Question(s):

  • Do you speak English as your primary language?
  • Do you have a high level of spoken and written Business English?
  • Can you use applications such as Microsoft Outlook to create and respond to emails?
  • Are you physically fit and able to lift speakers?
  • Have you had an injury whilst at work that would limit your ability to lift speakers?
  • We are a small brick and mortar business competing amongst larger retail businesses. Our team pride ourselves on coming up with solutions to difficult situations. What specific things would you do to help market the business when we really don't have a budget?
  • This role is a mixture of warehousing, call centre, website maintenance and customer service. What do you bring to the table?
  • Of the following attributes, which ONE attribute do you rate the highest? Honesty, Work Ethic, Determination, Persistence, Warm Personality, Reliability, Intelligence

Work Location: In person

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