Sales Associate

Join Our Team at Music on Stage

Are you someone with a passion for customer service and excellent communication skills?

Join Our Team at Music on Stage
We have a part time casual position that would suit someone who is available for at least two days of work during the week.

Key Responsibilities:

- Assist walk-in customers with product information and queries.
- Process and fulfill online orders accurately.
- Maintain a welcoming, organized retail environment.

What We’re Looking For:

- KEY ATTRIBUTES: Is extremely honest, humble and shows a high level of initiative (not just does what is asked but actively looks for tasks that need to be done)
- Flawless written and verbal communication skills.
- Excellent phone manner with clear pronunciation and ability to understand and write down what someone is asking for/talking about
- You will be required to lift heavy speakers and production equipment from time to time

Key daily duties
- Dealing with customers queries and orders (face to face, over the phone as well as online)
- Fulfilling online orders
- Managing stock levels
- Accepting deliveries and restocking the store
- Managing store presentation and cleanliness

What we provide
- A great atmosphere and team to work with
- We will provide training with answer phone calls. We have a system and script in place for answering all phone calls which you will trained on.
- We will provide training with the following software/platforms: Invoice Expert, BigCommerce, Podium but be expected to know how to use Outlook

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Location: Stanmore, Sydney
Music on Stage - Where the Love of Music Meets Great Service

**Job Type**: Casual

Pay: $25.00 per hour

Expected hours: 20 per week

**Benefits**:

- Employee mentoring program

Schedule:

- Fixed shift

Application Question(s):

- Do you have a high level of spoken and written Business English?
- Are you physically fit and able to lift heavy objects e.g. 35kgs+
- Have you had any former injuries that may hinder you physically from lifting heavy objects?
- Are you confident with answering phone calls from customers?
- Are you a go getter that will look for more jobs to do, even after finishing your job list?
- Could you attend an interview on Monday or Tuesday between 10am and 5pm

Work Authorisation:

- Australia (required)

Work Location: In person