Senior Account Manager

About us

Wherever our customers are in the world, we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies.

Our teams work together across the globe, using constant innovation, expertise and applied technology to bring systems and people together with a future focus. We push boundaries. We combine unrivalled resources and expertise in field engineering with advanced digital technologies such as cyber security, IT, and cloud enablement.

Today, we employ 1500 people in over 30 countries, with customers in the maritime, energy, and humanitarian sectors. We believe in creating a culture where you can develop and thrive. Our commitment to excellence drives our success.

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Job

Australia, Perth

Australia, Perth – Full time – Apply before

Your Mission

As a Senior Account Manager, you will be a highly motivated, results-driven leader responsible for developing and maintaining long-term strategic relationships with key energy, enterprise, and government clients in the region. You will define and execute sales strategies to meet business targets for the Marlink Group. Additionally, you will pursue new opportunities in areas where other business units have limited presence, helping to strengthen Marlink's overall market position.

Main Tasks

• Responsible for managing and growing of strategic accounts by executing tailored account management programs for energy, enterprise, and government clients in the region.
• Develop and implement an annual regional business development strategy to achieve sales revenue targets and support long-term growth objectives.
• Lead the end-to-end sales process including appointment scheduling, requirements gathering, solution presentation, and follow-up to drive pipeline conversion and customer acquisition.
• Engage with potential clients to understand business needs and identify opportunities for Marlink's solutions that contribute to revenue growth.
• Maintain strong two-way communication with clients and internal teams to align expectations and ensure continued client satisfaction and retention.
• Collaborate with cross-functional teams (products, marketing, operations) to align go-to-market activities, including market analysis, event planning, and promotion of Marlink's full solution portfolio.
• Monitor the competitive landscape to ensure Marlink remains well positioned to seize emerging opportunities and defend strategic accounts.
• Comply with sales management processes and forecasting systems, ensuring accuracy and contributing to process improvement with regional sales leadership.
• Support regional budget management and help define sales growth and profitability targets alongside senior management.
• Coordinate internally to communicate and fulfill client requirements across departments.
• Deliver regular reports to internal and external stakeholders on products development, market trends, client feedback, and areas for improvement.
• Pursue continuous professional development through participation in internal training and knowledge-sharing opportunities.

Core Knowledge & Experience

• 5+ years of experience in the satellite communications and managed IT services industry, with a strong track record in direct sales to Oil & Gas, Mining, and Government sectors.
• Proven success in building strong, long-term client relationships, ensuring customer satisfaction and loyalty by anticipating needs and delivering timely solutions.
• Demonstrated ability to engage and influence senior client executives, partners, and industry leaders to drive strategic business opportunities.
• Established network of senior decision-makers in Oil & Gas, Mining, and Government organizations — including CIOs, CISOs, IT Directors, and Engineering Executives.
• Strong understanding of value-based selling and the ability to articulate and position integrated, managed service solutions.
• Consistent record of high performance in services-based sales environments, with a focus on outcomes and customer value.
• Experienced in modern sales approaches including subscription-based (as-a-Service) models and solution selling for complex technical environments.
• Self-motivated and highly organized, with excellent time management skills and a strong ability to work independently.

Core Competencies & Attitude

• Proven track record of success in closing complex, high-value deals in competitive environments.
• Highly achievement-oriented, focused on delivering results and maintaining momentum toward business objectives.
• Persistent and tenacious, with a strong drive to win new business and displace incumbent competitors.
• Collaborative team player, able to effectively engage with internal stakeholders (including Campaigns, Products, Marketing, and Sales Solution Specialists) as well as external partners.
• Excellent communicator, with strong presentation and interpersonal skills to influence stakeholders at all levels.
• Willing and able to travel internationally, up to 30% of the time, as required by client and business needs.

We offer

• Flexible hybrid work situation with home office option
• Marlink Training Academy for professional and personal development
• International mobility
• Equal opportunities employer
• Cultural diversity
• Attractive working environment in an international telecommunication company
• Employee social events

Our Commitment

Our Corporate Social Responsibility approach is part of the Marlink DNA to develop our business and people operate responsibly. Marlink has incorporated and respects the Ten Principles of the

UN Global Compact into our strategies to establish a culture of integrity, value, trust and innovation.

The Marlink Group is a transnational organisation and considers cultural diversity as one of its greatest strengths. Additionally, we support diversity in race, gender, religion, national origin, political opinion, sexual orientation, social origins, age and physical or mental character.