Automation Analyst

2 weeks ago

Melbourne, Victoria, Australia Snap Talent International Full time $90,000 - $120,000 per year

About the company

Our client is a respected professional services firm with a strong national presence and a reputation for delivering exceptional outcomes to its clients. With a progressive digital strategy and a commitment to innovation, the firm is investing heavily in technology to improve efficiency, client experience, and internal collaboration.

About the role

This newly defined position will see you act as the advocate and technical lead for document automation and workflow systems within the firm. You'll partner with stakeholders across multiple practice groups to streamline processes, maintain automation frameworks, and provide data-driven insights through reporting.

Key responsibilities include:

  • Build, support and upskill teams on document automation and workflow platforms.
  • Engage with stakeholders to design and improve business processes.
  • Maintain precedents and document templates.
  • Create and manage automation-related reporting (SSRS and Power BI).
  • Train end users and promote adoption across the business.
  • Liaise with external vendors as required.
  • Ensure compliance with information security protocols.

Skills & experience

To be successful in this role, you will bring:

  • Experience with task-based automation or workflow systems.
  • Hands-on knowledge of document assembly/automation platforms.
  • Strong comprehension and critical thinking skills.
  • Excellent communication and stakeholder management ability.
  • Experience with SQL, SSRS, or Power BI reporting.
  • A minimum of 3 years' experience in a professional services firm environment.

Benefits & culture

People enjoy working in this team because they are empowered to innovate, collaborate, and shape how technology supports the delivery of services. The culture values inclusivity, flexibility, and continuous improvement.

Benefits include:

  • Hybrid work environment (office and remote).
  • Flexible working arrangements for work-life balance.
  • Comprehensive health and well-being initiatives.
  • Learning and development programs to accelerate your career.
  • Up to 26 weeks' paid parental leave for both primary and secondary carers.

To apply, click the APPLY button and submit an application. Please include a tailored cover letter.

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