Business Support Officer

2 days ago

Dubbo, New South Wales, Australia Housing Plus Full time $68,514 - $90,000 per year

Housing Plus is not just a housing provider; we are a progressive social enterprise dedicated to reinvesting all profits to create meaningful social change for individuals and communities across Regional NSW.

As a leading regional Tier 1 community housing provider with a proud 40-year history, we are known for our client-centred approach to tenancy and property management services in the Central West and Western regions of NSW. Our commitment to excellence ensures we offer a wide range of housing solutions, including social, affordable, and specialist accommodation, tailored to meet the unique needs of individuals and families.

Join us at Housing Plus, where your work contributes directly to providing safety, comfort, housing and support for our communities.

We are currently seeking a highly organised, customer-service focussed and proactive person to join our team as a full time Business Support Officer. This role is based from our office located in central Dubbo.

You will be responsible for:

  • Managing the reception area, answering the phone, greeting visitors, organising meetings, filing, data entry and other administrative and office management tasks as needed.
  • You will also support our customers, providing them with information, assisting with assessment and housing documentation, using our IT systems, and providing a high level of service at all times.

To be successful, you will require experience in administration and customer service, ideally within the community services or government sector. You will need to be sensitive to the needs of a diverse range of customers and have the maturity to remain calm and professional at all times. You will have a can-do, no-fuss attitude and desire to help.

You will also need a current drivers licence, ability to obtain a Police Check and Working With Children Check.

In return, we can offer you the chance to make a significant contribution to our organisation and community, and the opportunity to be part of a dedicated team who are passionate about what they do. Other benefits include learning and development opportunities, additional leave days, uniform, health and well-being program, reward and recognition and salary packaging.

This is a full-time permanent position working 38 hours per week, Monday to Friday.

The Business Support Officer is classified as a Level 2.1 under the SCHADS Award, which equates to $68,514 gross per annum. Salary will also increase on an annual basis in line with the pay points in the Award. As Housing Plus is a Not for Profit organisation, we have access to excellent salary sacrifice options to increase your take home pay

Applications close Friday 31st October 2025, however, we will start screening and interviewing any suitable candidates prior to this time so you are encouraged to apply as soon as possible.

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