User Experience

• Do you want to work at an agency where each day reveals new opportunities to work on some of the biggest issues facing consumers and businesses and have opportunities to pursue new and exciting pathways?
• Do you want to work at a place where smart and dedicated people from all walks of life collaborate to work on meaningful matters?
• Do you want to utilise your User Experience (UX) Designer skills to deliver meaningful insights and contribute to organisational success?

Then this is the place for you
At the ACCC, we're proud of the impact we can make together. We understand the responsibilities and challenges that come with a fast moving and ever-changing environment. Our high performing culture is built on a foundation of care, support and inclusion. It's why we're driven by connection and collaboration, sharing our skills, knowledge and support with each other freely and frequently. It's why we prioritise the wellbeing of our people and empower them to work autonomously, flexibly and courageously. At the ACCC, we believe the best version of you is the one that's true to who you are – and that's the you we want working alongside us.

We value flexibility, and all roles can be performed from any capital city in a state or territory or Townsville and are available on a full-time, part-time or job-share basis.

The filling of this vacancy is intended to constitute an affirmative measure under Section 31 of the Australian Public Service Commissioner's Directions 2022. This vacancy is open only to Aboriginal and/or Torres Strait Islander peoples.
What you will do as
t he User Experience (UX) Designer:
The ACCC is looking for flexible individuals capable of working under limited direction to perform a range of User Experience design duties. You will contribute to project and organisational success by working closely with end users, business stakeholders, technical and project teams to design, test and evaluate solutions which ensure that agency requirements are met with thoughtful design and a commitment to delivery. You will be involved in all parts of the project lifecycle and play an important role in crafting the experience design of ACCC projects and products, with a strong emphasis on human-centred design and continuous improvement.

As a User Experience (UX) Designer, You Will

• Use evidence-based research to give meaningful insights into user needs and behaviours.
• Use a wide range of standard UX design methods and creatively adapt them to different contexts that effectively communicate design concepts and solutions.
• Design assets such as user flows, prototypes, wireframes and others as required for proof of concepts and usability testing.
• Conduct design workshops, presentations and user research to communicate design concepts and gather feedback from stakeholders and users.

About You
In order to succeed in the role, you will have:

• Proven experience in wireframing, prototyping and interactive design, with proficiency in design tools such as Figma or similar software.
• Demonstrated skills in user or customer journey mapping and business process analysis.
• Experience conducting and leading quantitative and qualitative user research and using data to measure the effectiveness of design change.
• Proven ability to deliver project and operational deliverables within deadlines while managing multiple priorities.
• Experience developing design systems is highly desirable.

To find out more about us and the role, please read the Candidate Kit.

How To Apply
You will be asked to answer two behavioural questions (refer to the Candidate Kit) and submit your resume with key outcomes or what you are most proud of in each role you have held (2 pages maximum).

Salary:
$99,562 - $111,590 (plus 15.4% superannuation)

Contact Officer:
Stacey Sterland,

First Nations Contact Officer:
Josh Beckett,

Applications Close:
11:00pm (AEDT), Sunday 12 October 2025