User Experience Lead

6 days ago


Melbourne, Victoria, Australia Aquent Australia Full time $80,000 - $120,000 per year

Our client is looking for a UX Lead to join their Digital App team for a 12-month contract.

About the Role

This is a key strategic role where you'll be responsible for shaping and managing the digital experience of a major mobile app. You'll be the voice of the user, working closely with senior business leaders, developers, designers, and product managers to define the app's digital experience roadmap. Success will be measured by the strategic value you deliver, along with increased member reach and engagement. This role requires strong relationship-building and storytelling skills, as you'll be influential at all levels of the organisation. You will lead end-to-end design processes, from concept to launch and continuous improvement, creating compelling and intuitive experiences across devices.

Responsibilities

  • Own the App Experience:
    Lead the end-to-end digital experience design for the mobile app, from conception through to launch and ongoing improvement, using agile and design thinking principles.
  • Drive with Insights:
    Use customer and member insights to guide the development of new and improved experiences and offerings.
  • Lead Research:
    Conduct UX research activities across the app lifecycle using both qualitative and quantitative methods to uncover user needs and behaviors.
  • Translate & Influence:
    Translate research insights into actionable design direction and champion evidence-based decision-making. Articulate the ROI and member experience gains associated with design outcomes.
  • Coach & Collaborate:
    Coach and develop a talented team, fostering a culture of collaboration and knowledge sharing.
  • Ensure Consistency:
    Drive a consistent and scalable UX strategy across all digital channels, ensuring a seamless and optimal app experience.

Qualifications

  • Educational Background:
    A degree in Industrial Design, Graphic Design, Fine Arts, UX Design, or a related field.

Required Skills

  • Proven Mobile Expertise:
    A minimum of 8 years of professional experience in mobile app UI/UX design, with a strong portfolio showcasing successful end-to-end delivery on iOS and Android.
  • Technical Proficiency:
    Deep understanding of mobile user behavior, patterns, and accessibility best practices (e.g., WCAG for mobile). Proficiency with a wide range of technology tools, including Figma (advanced mobile design usage), ProtoPie, Principle, Jira, and Miro. Experience working with mobile component libraries, design systems, and tokens is a must.
  • Strategic & Collaborative:
    Demonstrated success in influencing and collaborating with cross-functional teams (Product, Engineering, Research, Marketing) and the ability to present your strategies and design rationale to diverse audiences.

If you're interested in the position, please apply with an updated portfolio showcasing your most recent work.



  • Melbourne, Victoria, Australia Exclaim IT Full time $120,000 - $140,000 per year

    About the roleWe are seeking experienced User Experience (UX) Designers to contribute to the transformation of critical national systems for our federal government client.Must have Baseline or higher security clearance and experience working with Figma.Location:Melbourne, Canberra, Brisbane.Key responsibilitiesLead user experience design activities across...


  • Melbourne, Victoria, Australia SSW Full time $90,000 - $120,000 per year

    Join SSW as a User Experience Expert/Web Designer and Transform the Digital Experience Full-time, CBD, MelbourneAre you passionate about designing beautiful, user-friendly, and accessible websites that people genuinely love to use? At SSW, you'll have the opportunity to bring your creativity and technical expertise to exciting, diverse corporate projects,...


  • Melbourne, Victoria, Australia NEC Australia Full time $90,000 - $120,000 per year

    NEC Australia are seeking expressions of interest for an IT Performance & User Experience Specialist to join our team of contract consultants in Melbourne to work on-site for one of our customers. Experience working in a Managed Services environment highly desirable.Key ResponsibilitiesReporting into the Service Management lead, the IT performance & user...


  • Melbourne, Victoria, Australia Nuage Technology Group Full time $120,000 - $140,000 per year

    Senior UX DesignerA rare opportunity to join a globally recognised digital leader. Design is at the core of everything they do, and they are one of the few companies truly disrupting e-commerce experiences with gamification and interactive design. Their work is anything but standard.The RoleBe part of a collaborative, high-performing design team where you...

  • User Experience

    7 hours ago


    Melbourne, Victoria, Australia ACCC Full time $99,562 - $111,590 per year

    Do you want to work at an agency where each day reveals new opportunities to work on some of the biggest issues facing consumers and businesses and have opportunities to pursue new and exciting pathways?Do you want to work at a place where smart and dedicated people from all walks of life collaborate to work on meaningful matters?Do you want to utilise your...

  • End User Technician

    1 week ago


    Melbourne, Victoria, Australia Michael Page Full time $60,000 - $80,000 per year

    Support and manage Windows and mobile devices via Intune, deploy applications, firmware, and security updates, and maintain configuration policies. Assist with incident response and contribute to service asset and configuration management. Requires ITIL certification, PowerShell skills, and experience with SCCM, Office 365, and mobile device management...


  • Melbourne, Victoria, Australia Gallant Collective Full time $90,000 - $120,000 per year

    End User Computing Manager | Eastern SuburbsAre you an experienced IT leader ready to take ownership of End User Computing across a dynamic and fast-paced enterprise? We're partnering with a market-leading organisation to find aEnd User Computing (EUC) Managerto lead their EUC team and ensure the seamless delivery of IT services across ANZ and the wider Asia...


  • Melbourne, Victoria, Australia M&T Resources Full time $90,000 - $120,000 per year

    User Acceptance TesterLocations: VIC, ACT, NSW, QLD (Flexible Work Options Available)*Contract until 31 December 2025 with Extension optionsClearance:* Baseline Clearance RequiredAbout Us:Our Federal Government client works alongside business areas and Information Technology Divisions to support system changes and ensure the success of Government quality...


  • Melbourne, Victoria, Australia Computershare Full time $90,000 - $120,000 per year

    Location : Yarra Falls, Melbourne (Hybrid)This is a hybrid position based in our Yarra Falls, Melbourne location. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our flexible work culture at...


  • Melbourne, Victoria, Australia DXC Technology Full time $60,000 - $90,000 per year

    Job Description:DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.  People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries,...