Senior Experience Designer

14 hours ago

Melbourne, Victoria, Australia UniSuper Full time $80,000 - $120,000 per year
Description

About US

UniSuper is a place where brilliant thinkers and passionate people come together. As one of Australia's largest super funds, the work you'll do with us makes a meaningful difference today and tomorrow for our members, the planet and for you.

The opportunity

We're looking for a Senior Experience Designer (12-month max-term contract) to join our Digital & CX team in Melbourne. You'll be embedded within the Acquisition fusion team, designing intuitive and accessible user experiences for our digital products and services—including web and mobile applications. You'll collaborate with stakeholders across UniSuper to ideate, prototype, and deliver high-fidelity digital solutions that enhance member engagement and simplify operational processes.

Key responsibilities include:

  • Leading and delivering end-to-end design activities for agile, cross-functional project teams.
  • Facilitating co-design workshops and collaborating with business stakeholders, product managers, engineers, and creative specialists.
  • Partnering with our CX Research & Insights team to test and validate experiences with members, employers, and internal staff.
  • Creating design artefacts (blueprints, journey maps, user flows, wireframes, prototypes) using Figma and other collaboration tools.
  • Advocating for user-centred design and contributing to the ongoing improvement of UniSuper's design practice.

About you

  • 5+ years' experience in experience design roles, with a strong background in service and user experience design for digital products.
  • Proficient in Figma (design and prototyping) and collaborative tools like Miro.
  • Skilled in leading workshops and engaging diverse business and technology stakeholders.
  • Experience in acquisition/CRO-focused UX design, including onboarding and conversion flows for web and mobile.
  • Familiarity with iOS/Android app development and platforms like Angular, , and Sitecore CMS is a plus.
  • Adaptable, empathetic, and passionate about collaborating in cross-functional teams.
  • Tertiary qualifications in a relevant field and experience in large-scale enterprises, superannuation, or financial services are well-regarded.

What US offer

We take a long-term outlook and will invest in our employee's development and training with a personal development plan and yearly funding to support your career goals, as well as these amazing benefits:

  • A personal development budget of $1500 to support employees in their professional growth.
  • Mental, physical, and financial well-being initiatives.
  • 3 days over Christmas and 3 days 'Community and Culture' leave allowing you to celebrate and contribute to things that are important to you outside of work.
  • We believe 60% in office is the best way to collaborate and build relationships with your colleagues whilst offering flexibility.

If you feel you have the experience and skills required for this role, please apply

Think Great. Create Great.

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